Crop Claims Supervisor (Michigan)

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

The Crop Division of Great American has been helping generations of farmers take control of their risks since 1915. The D​ivision is also one of a select few private companies authorized by the United States Department of Agriculture Risk Management Agency (USDA RMA) to write MPCI policies. With six regional offices throughout the U.S., the teams provide tremendous expertise in the specific needs of farmers and crops.

http://www.greatamericancrop.com/

Great American's Crop Division is looking for a Claims Supervisor in Michigan. This individual will work fully remote in the Michigan territory and will be required to travel up to 40%. Our ideal candidate will have generally 3-5 years of supervisor experience and Crop Claims experience.

Essential Job Functions and Responsibilities

• Responsible for coordinating and supervising the day-to-day activities of employees:

  • Supervises employees and provides file guidance. Assigns and checks work.

  • Investigates and maintains claims:

    • Reviews and determines coverage and/or liability.

    • Secures and analyzes necessary information (i.e., reports, policies, appraisals, releases, statements, reports, or other documents) in the investigation of claims.

  • Works towards the resolution of claims files, and attends arbitrations, mediations, depositions, or trials as necessary.

  • May affect settlements/reserves within prescribed limits and submit recommendations to supervisor on cases exceeding personal authority.

  • Ensures that claims payments are issued in a timely and accurate manner.

  • Ensures that claims handling is conducted in compliance with applicable statues, regulations, and other legal requirements, and that all applicable company procedures and policies are followed.

• Advises reporting staff on claim files and extends settlement authority as necessary after reviewing files.

• May establish reserves and make recommendations or reports for Corporate Claims or senior management.

• Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selections, development, and performance management. Provides training to new members of the team.

• Performs other duties as assigned.

Job Requirements

• Education: Bachelor’s Degree or equivalent experience.

• Field of Study: Liberal Arts, Business or a related discipline.

• Experience: Generally, 3 to 5 years of related experience, 0 to 2 years of leadership experience.

• Scope of Job: Typically manages 2 or more reports. Responsible for setting the priorities and day-to-day tasks for the team. May spend portion of time performing the work of those they supervise. Decisions guided by policies and procedures under limited supervision.

Physical Requirements

• Requires continuous and prolonged walking and standing.

• Requires frequent lifting, carrying, pushing and pulling of objects up to 50 lbs.

• Requires frequent climbing, bending, twisting, stooping, kneeling and crawling.

• Requires overhead reaching and grabbing.

• Requires regular and predictable attendance.

• Requires ability to conduct visual inspections.

• Requires work outdoors, in inclement weather conditions.

• Requires frequent travel.

• May require ability to operate a motor vehicle.

Business Unit:

Crop

Salary Range: