GitLab logo

Manager, Sales Operations

GitLab

Job description

Thank you for your interest in GitLab! It’s an exciting time to join our team. We're the world’s largest all-remote company, and we've been intentionally building our culture this way from the start. With more than 1,200 team members in 65+ countries, GitLab is a place where you can contribute from almost anywhere. We are an ambitious, productive team that embraces a set of shared ​values​ in everything we do.  

The Sales Operations team is always growing! The overall goal of the Sales Operations team is that they support the Field Sales teams with various day to day activities such as SLA's, dashboards, reporting, and process improvements and efficiencies. The Sales Operations team works close with our Enterprise, Commercial and/or Customer Success segments.


Responsibilities:


  • Support the field sales team on quote processes, pricing, configuration, and terms
  • Collaborate with the finance deal desk team to ensure that quote creation and approval SLAs are met
  • Review non-standard deal terms and ensure compliance with published sales and approval policies and act as an escalation point for approvals
  • Provide first-tier support for any end-user technical or process questions in Salesforce and other systems primarily managed by Sales Operations
  • Implement tools and processes for the sales organization that focuses on improving efficiency, effectiveness, and productivity
  • Identify opportunities for process automation and optimization, with a focus on scalability and driving significant growth
  • Work with other departments to improve integration between Salesforce and other mission-critical systems, including Marketo, Zuora, and Zendesk
  • Collaborate with Marketing to ensure proper lead management processes, metrics, and policies
  • Maintain data integrity within customer records in Salesforce.com and other systems
  • Monitor system adoption and data compliance and governance
  • Develop best practices that align sales data quality with company initiatives

Requirements:


  • BA/BS degree
  • Minimum 5 years of relevant experience and a solid understanding of sales operations
  • Strong analytical ability and able to prioritize multiple projects
  • Managed Deal Desk functions and an expert with CPQ tools
  • Deep SFDC expertise and knowledge of enterprise SaaS tools
  • Excellent problem solving, project management, interpersonal and organizational skills
  • SaaS and B2B experience preferred
  • Interest in GitLab, and open source software
  • You share our values and work in accordance with those values.


We know it’s tough, but please try to avoid the ​​confidence gap​.​​ You don’t have to match all the listed requirements exactly to be considered for this role.

To be considered for our current or future opportunities, please submit your information below. By submitting your information you are not applying to a job, you are simply joining our talent community and will only be contacted should there be a match now or in the future. You can learn more about our recruiting model on our Jobs FAQ page.

Apply now

Apply Apply

Please let GitLab know you found this job on Himalayas. This will help us grow!

About this role

Apply before

April 21st, 2021

Job posted on

February 20th, 2021

Job type

Full Time

Hiring timezone

Worldwide
Primary industry
Company size

1,001-5,000

Founded in

2011

Social media
Visit about.gitlab.com Visit about.gitlab.com

About the company

GitLab is a complete DevOps platform, delivered as a single application. Built on open-source, GitLab leverages the community contributions of thousands of developers and millions of users to continuou...
View company profile View company profile

We'll keep you updated when the best new remote jobs pop up.

mail
Subscribe

We care about the protection of your data. Read our Privacy Policy.

Featured remote companies

View all companies View all companies
  • Cargobase logo

    Cargobase is an independent logistics technology company that provides Software as a Service to bridge the tech gap between shippers and providers.

    Employees

    1-10

  • Divvy logo

    Divvy is a secure financial platform for businesses to manage payments and subscriptions, build strategic budgets, and eliminate expense reports.

    Employees

    201-500

  • Deepgram logo

    Powering insight-driven decisions and growth with world-leading speech recognition for businesses.

    Employees

    51-200

  • UpGuard logo

    At UpGuard, we're building cybersecurity products that help organizations protect their information and prevent data breaches.

    Employees

    51-200

  • ServiceNow logo

    At ServiceNow, we make the world of work, work better for people.

    Employees

    5,000+

  • CareRev logo

    Healthcare cost represents 17% of US GDP. That’s 3 trillion dollars!

    Employees

    51-200