Conversational Designer - Fluent in French & English

FoundeverTM is a global CX leader seeking a Conversational Designer fluent in both French and English to create and optimize user interaction with AI-driven conversational interfaces. The role involves understanding client needs, designing conversation flows, and leveraging psychological and linguistic principles for a human-like interaction. Data analysis and continuous improvement are key responsibilities.

Requirements

• Collaborate with the team and project manager.
• Realize the assessment and conversational AI strategy.
• Balance technology choices for CX outcomes.
• Build proto personas and bot personas.
• Participate in KPI analysis and roadmaps.
• Elaborate and maintain conversational flows.

Benefits

• Competitive compensation package.
• Excellent learning and development opportunities
• Growth opportunities within an expanding team
• Fully remote working