Implementation Specialist-Remote

Join Our Team as an Implementation Specialist! Experian Employer Services (EES) is looking for a professional to help deliver seamless implementations for our Verification Fulfillment, Work Opportunity Tax Credit (WOTC), and Unemployment Claims Management (UCM) solutions

You'll manage projects, analyze data, and create clear processes while collaborating with Product, Data Management, and Sales teams. If you enjoy strategic solutions and building relationships, this is your chance to make an impact. This is a remote role that reports to the Implementations Manager.

Important Responsibilities

• Lead client projects to implement or enhance Employer Services solutions, including defining business requirements and project charters in partnership with cross‑functional teams.
• Manage and maintain project plans, documentation, milestones, and regular status communications to partners and leadership.
• Coordinate and collaborate with other teams, client SMEs, and third‑party vendors to drive progress, resolve issues across systems, and escalate risks when needed.
• Prepare, coach, and guide clients for successful program rollouts.

Qualifications

• 4 years' experience in Implementation, Professional Services, or Consulting with a record of managing multiple complex projects under time‑sensitive conditions
• Excellent client service skills with strong communication, analytical, problem‑solving, and organizational abilities; detail‑oriented and proactive with experience in project management focus.
• Experienced with client data files and API‑based integrations; quick to learn evolving technologies and adaptable to changing client needs, processes, and systems.
• Take ownership of work and grow in fast‑paced environments; ideal experience includes WOTC, UCM, and/or Employment Verification services.

Perks

• Great compensation package and annual performance-based bonus target of 10%.
• You begin accruing 3 weeks of vacation per year starting on your first day
• 401K with a 4% company match with immediate vesting.
• Comprehensive health, dental, and vision plans.
• 5 sick days each calendar year.
• 12 paid company holidays and 2 paid volunteer days.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, color, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to accomplish their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.