Sr. Director, Design System Technology

Eventbrite is a global self-service ticketing platform for live experiences that allows anyone to create, share, find and attend events that fuel their passions and enrich their lives.


Employee count: 1001-5000

United States only
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Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries every year. Since its inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators (aka event planners) to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop, or a youth dance class. Creators have been the central focus for Eventbrite, with over 200 million tickets distributed to more than 4 million experiences last year, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love.
In March 2020, Eventbrite went from 14 years of compounded growth to negative revenue in just 14 days. As Julia Hartz puts it, “ it was a crucible moment for us, to say the least.” EB saw this as an opportunity to examine its past and re-think core, long-term choices about who we serve, what makes us unique, and how Eventbrite can win in the marketplace. A focused three year strategy was developed as follows: 2021 build creator confidence by providing an intuitive self-service toolset for creators to manage their events, 2022 build a suite of marketing tools that leverage Eventbrite’s scale and data to empower creators to more effectively run their marketing and promotion, and in 2023, winning consumer choice as a destination to seek out live experiences, and in turn fuel creator growth through captive demand. As we embark on the next 3 years, we aspire to become the indispensable marketplace for live experiences, putting consumers at the forefront of our business.
As the Director of Growth Innovation, you'll have the pivotal role of steering 2-3 year initiatives that are intrinsically aligned with the organization's major product bets and long-term objectives. By leading a cross-functional team with a strong emphasis on design excellence and user-centricity, you'll lay the groundwork for impactful, scalable growth. Positioned at the juncture of product, marketing, and consumer insights, your leadership will be key in harmonizing these elements to drive initiatives that not only propel the product platform but also serve as a cornerstone in the organization's long-term strategy.


  • Accessibility Commitment:A strong belief in creating accessible designs, prioritizing the most impactful interactions to ensure they are inclusive and reach the widest audience possible.
  • Prototyping Mastery:Demonstrated expertise in using high-fidelity prototyping tools, including Origami, Framer, Principle, and Figma, to accurately represent design concepts.
  • Interactive Behavior Understanding:Exceptional ability to craft interactive prototypes that showcase realistic behaviors, interactions, movements, and materials, making the design come to life.
  • User-Centric Strategy:Skill in discerning user needs and translating business objectives into actionable and innovative product opportunities, focusing on optimal user experiences.
  • Conceptual Exploration:A facilitative role in encouraging and guiding team explorations of bold and innovative design concepts.
  • Visual Simplification:Proficiency in interpreting complex strategies and requirements and visually mapping them out in the form of wireframes and prototypes to represent the best user experience.
  • Design Systems and Patterns:A deep understanding of design systems and interaction patterns, ensuring a consistent and cohesive brand, visual, and interactive experience across multiple touchpoints.
  • Prototyping Library Maintenance:Capability to build and maintain a library of templated and functional prototyping tools, integrating real data where relevant to improve design fidelity.


  • Human-Centered Insight: A deep understanding of human behavior and psychology, aimed at crafting design solutions that are intuitive and engaging.
  • Visual Design Mastery: Exceptional aesthetic sensibility, particularly in mobile app design, covering key funnel areas like acquisition, activation, engagement, and retention.
  • Leadership in Design and Growth: Comprehensive 5-10 years of experience leading high-performance, design-centric teams, backed by exceptional team management capabilities.
  • Data-Driven Strategy: A strategic mindset that prioritizes data-driven decision-making and problem-solving within a design context.
  • Adaptive Excellence: Comfort and adaptability in rapidly evolving tech and design landscapes, keeping the team at the forefront of innovation.
  • Clear Communication: Stellar abilities in communication, writing, and presentation, ensuring that ideas are conveyed crisply and clearly.
  • Agile and Accountable: Ability to thrive in a dynamic, agile work environment while holding the team accountable for maintaining skills required to achieve pixel-perfect design outcomes.

Application Process:

Interested candidates are invited to send a resume and portfolio demonstrating relevant experience. Please note that the portfolio should specifically highlight the candidate's role and contribution to the showcased projects.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Eventbrite, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $0 to $0. You may also be eligible to participate in Eventbrite’s incentive program(s) (such as equity, annual incentive bonus and commission plans), subject to the applicable rules and restrictions.
We are committed to providing competitive, valuable and meaningful benefits for our Britelings.
We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.
Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.
We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.
Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote/hybrid environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).
Eventbrite is a global self-service ticketing, marketing, and experience technology platform that serves a consumers and event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. With over 280 million tickets distributed for over 5 million total events in 2022, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.
Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

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About the job

Apply before

Jan 18, 2024

Posted on

Nov 19, 2023

Job type

Full Time

Experience level


Location requirements

Hiring timezones

United States +/- 0 hours

About Eventbrite

Learn more about Eventbrite and their company culture.

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Eventbrite is a global self-service ticketing platform for live experiences that allows anyone to create, share, find and attend events that fuel their passions and enrich their lives. From music festivals, marathons, conferences, community rallies, and fundraisers, to gaming competitions and air guitar contests. Our mission is to bring the world together through live experiences.

Employee benefits

Learn about the employee benefits and perks provided at Eventbrite.

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Paid parental leave

Strong paid parental leaves in all regions.

Mental wellness resources

Employees receive mental wellness coaching sessions through Modern Health.


We designate one “BriteBreak” each month for all employees to relax, recharge and reset.

Unlimited time off

Eventbrite offers unlimited paid time off in the US and generous vacation policies globally.

View Eventbrite's employee benefits
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Chief executive officer

Julia Hartz

View company profileVisit eventbritecareers.com

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