Elixir Technologies hiring Instructional Designer • Remote (Work from Home) | Himalayas
Elixir TechnologiesET

Instructional Designer

At Elixir Technologies, we are ushering in a new era of customer communications management (CCM) that prioritizes hyper-collaboration across diverse teams and tools.

Elixir Technologies

Employee count: 201-500

Salary: 75k-95k USD

United States only
Description

Elixir is seeking an experienced and creative Instructional Designer to join its growing Product Training team. In this role, the Instructional Designer will design, deliver, and refine engaging training programs that help both employees and customers master Elixir’s product. This is an exciting opportunity to shape impactful learning experiences, ranging from virtual instructor-led sessions to self-paced eLearning courses and instructional videos, ensuring Elixir’s users gain the knowledge and skills they need to succeed.

Essential Functions

Under the general supervision of the Managing Director, Product Training, the essential functions include:

  • Design and develop instructional content, including instructional videos, virtual instructor-led training (VILT), eLearning modules, and job aids, to support product knowledge for internal and external audiences
  • Facilitate engaging, interactive training sessions to help learners quickly apply product knowledge, using empathy and active listening to tailor sessions to diverse learner needs
  • Collaborate with subject matter experts to analyze needs, identify learning objectives, and translate complex concepts into clear instruction
  • Ensure all training materials are aligned with business goals, brand standards, quality standards, and best practices in adult learning
  • Stay current with learning technologies and methodologies, recommending new tools and approaches to enhance training delivery
  • Embrace and sustain a work environment that supports Elixir’s core values: Community, Learning, Integrity, and Pioneering

Competencies

  • Strong understanding of adult learning principles, instructional design models, and eLearning development
  • Experience facilitating learner-centered training sessions tailored to unique preferences and needs
  • Proficiency in multimedia production tools (e.g., Camtasia, Adobe Creative Suite) and familiarity with learning management systems and eLearning authoring tools.
  • Ability to handle multiple projects, prioritize tasks, and meet deadlines while managing stakeholder expectations
  • Excellent communication and presentation skills, with the ability to convey complex concepts clearly and effectively to diverse audiences
Requirements
  • Bachelor’s degree in Instructional Design, Education, Communications, or a related field
  • 3+ years of experience developing instructional content and facilitating training sessions
  • Experience developing and delivering instructional content to customers at a SaaS company (preferred)
Salary Description$75,000- $95,000

About the job

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Posted on

Job type

Full Time

Experience level

Mid-level

Salary

Salary: 75k-95k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Elixir Technologies

Learn more about Elixir Technologies and their company culture.

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At Elixir Technologies, we are ushering in a new era of customer communications management (CCM) that prioritizes hyper-collaboration across diverse teams and tools. Founded in 1985, we are committed to simplifying complex customer communication processes and empowering organizations to enhance engagement through innovative technology. By integrating our state-of-the-art Elixir Cloud platform, we help businesses streamline their interactions with customers, ensuring that communications are efficient, compliant, and delivered in real time. With our cloud-native solution, we can dramatically reduce the time taken to generate vital documents and communications, enabling teams to reclaim up to 75% of their time.

Our mission extends beyond providing technology; we aim to foster a customer-first culture that drives operational excellence and supports rapid growth without the need for expanding staff. As we serve customers in regulated industries like healthcare and insurance, our commitment to compliance and precision remains unwavering. Our solutions have proven to help clients achieve significant improvements in efficiency and customer satisfaction. As a result, organizations leveraging our technology see measurable benefits, including reduced errors and accelerated service delivery. We take pride in our multicultural team and are dedicated to making a positive impact in the way businesses communicate with their customers. At Elixir, we believe that effective communication is the cornerstone of successful relationships.

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Elixir Technologies

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