# EdgeTier

EdgeTier enables a new generation of customer engagement teams to do the impossible: radically improve efficiency, turning agents into superstars and making the unknown visible with near-magical ease. EdgeTier has 2 open remote jobs on Himalayas.

Source: https://himalayas.app/companies/edgetier

## Company facts

| Fact | Value |
| --- | --- |
| Founded | 2015 |
| CEO | Shane Lynn |
| Employees | 11-50 |
| Markets | AI, Customer Service, Customer Success, Customer Support, Customer Support Tools, and Machine Learning |
| Employee locations | Ireland and Spain |
| Website | [edgetier.com](https://edgetier.com?utm_source=himalayas.app&utm_medium=himalayas.app&utm_campaign=himalayas.app&ref=himalayas.app&source=himalayas.app) |

## FAQs

### Is EdgeTier hiring remotely?

Yes, EdgeTier has [2 open remote jobs](https://himalayas.app/companies/edgetier/jobs) on Himalayas.

### Which countries does EdgeTier have remote employees in?

EdgeTier has employees in Ireland and Spain. Check the location requirements on each of its [open remote jobs](https://himalayas.app/companies/edgetier/jobs).

### What benefits does EdgeTier offer?

EdgeTier lists [8 benefits](https://himalayas.app/companies/edgetier/benefits), including Flexible working, Wedding leave, Competitive salary and equity, Generous annual leave & flexibility, and Career acceleration.

### Does EdgeTier offer a four-day work week?

EdgeTier does not list a four-day work week among its benefits.

### What is EdgeTier's tech stack?

EdgeTier lists [35 technologies](https://himalayas.app/companies/edgetier/tech-stack) in its tech stack, including Google Tag Manager, Amazon EC2, Cloudflare, PostgreSQL, and Font Awesome.

### When was EdgeTier founded?

EdgeTier was founded in 2015.

### Who is the CEO of EdgeTier?

Shane Lynn is the CEO of EdgeTier.

### How many employees does EdgeTier have?

EdgeTier has 11-50 employees.

### What industries or markets does EdgeTier operate in?

EdgeTier operates in the following markets: AI, Customer Service, Customer Success, Customer Support, Customer Support Tools, and Machine Learning.

### What is EdgeTier's website?

EdgeTier's website is [edgetier.com](https://edgetier.com?utm_source=himalayas.app&utm_medium=himalayas.app&utm_campaign=himalayas.app&ref=himalayas.app&source=himalayas.app).

### Where can I find EdgeTier on social media?

You can find EdgeTier on [LinkedIn](https://linkedin.com/company/edgetier) and [Twitter](https://twitter.com/TeamEdgetier).

## On Himalayas

| Page | Count |
| --- | --- |
| Open remote jobs | [2 jobs](https://himalayas.app/companies/edgetier/jobs) |
| Employee benefits | [8 benefits](https://himalayas.app/companies/edgetier/benefits) |
| Tech stack | [35 technologies](https://himalayas.app/companies/edgetier/tech-stack) |

## About EdgeTier

```text
EdgeTier enables a new generation of customer engagement teams to do the impossible: radically improve efficiency, turning agents into superstars and making the unknown visible with near-magical ease.

EdgeTier AI sees and understands every interaction, across every agent and in every language.

The EdgeTier team realised that the true power of AI / machine learning in customer care is not in pushing customers away, but in building software that works for customer care organisations, allowing them to deliver higher-quality and more personalised care that their customers will love, while having unprecedented accessibility to data for all of their decisions.
EdgeTier began as a boutique machine learning consultancy company wholly focussed on the customer care industry. We analysed tens of millions of real-life customer queries while working with customer care teams across a diverse range of industries such as travel, insurance, banking, utilities, financial services and energy.
```

## Open remote jobs at EdgeTier

| Job | Seniority | Employment type | Location restrictions |
| --- | --- | --- | --- |
| [Head of Customer Success](https://himalayas.app/companies/edgetier/jobs/head-of-customer-success) |  | Full Time | Ireland |
| [Senior Account Executive](https://himalayas.app/companies/edgetier/jobs/senior-account-executive) |  | Full Time | Ireland |

All jobs: [EdgeTier remote jobs](https://himalayas.app/companies/edgetier/jobs)

## Employee benefits

- Flexible working
- Wedding leave
- Competitive salary and equity
- Generous annual leave & flexibility
- Career acceleration
- Team events
- Paid parental leave
- Retirement benefits

## Tech stack

- Google Tag Manager
- Amazon EC2
- Cloudflare
- PostgreSQL
- Font Awesome
- Google Fonts
- Google Analytics
- Slack
- React
- jQuery
- Moment.js
- Lodash
- clipboard.js
- Webpack
- JavaScript
- Python
- HTML5
- CSS 3
- HubSpot
- Amazon SQS
- Flask
- Amazon SNS
- SQLAlchemy
- Google Workspace
- Google reCaptcha
- WordPress
- Amazon RDS
- TypeScript
- pytest
- NGINX
- LiteSpeed
- Amazon Web Services (AWS)
- Ashby
- Loom
- WP Engine

## EdgeTier online

- [LinkedIn](https://linkedin.com/company/edgetier)
- [Twitter](https://twitter.com/TeamEdgetier)