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DistantJobDI

Bilingual (French/English) Back-Office Coordinator

DistantJob is a remote recruitment agency that specializes in sourcing and placing full-time, remote IT professionals from a global talent pool for companies worldwide.

DistantJob

Employee count: 51-200

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Looking for someone who can quote a job, calm a client, and dispatch a crew — all before their coffee gets cold.

We're hiring a bilingual French/English Back-Office Coordinator for a busy, family-run junk removal company. You'll be the voice of the business — handling calls and emails, quoting jobs, scheduling crews, and processing payments. It's a role that mixes fast-paced logistics with genuine care for people.

They're a local business that prides itself on doing right by their customers and the environment (they recycle or donate up to 95% of what they collect).

Attitude and communication come first! They're happy to train a sharp, personable candidate from scratch on the logistics side — what matters most is staying warm under pressure, thinking on your feet, and keeping your cool with all kinds of callers.

Responsibilities

  • Handle inbound calls and emails in both French and English.
  • Give quotes to prospective clients.
  • Schedule and coordinate crews/dispatch.
  • Process payments.
  • Manage rebooking and follow-up with clients.
  • Use Quo for phone and Zoho CRM for client/job tracking.

Requirements

  • Fluent French and clear, neutral English.
  • Strong customer service instincts — empathetic but resilient, able to think on your feet with emotionally varied callers.
  • Experience handling incoming phone calls.
  • Comfortable working with CRM and phone systems (Quo, Zoho a plus, but not required to start).
  • Background in customer service, dispatching, or logistics is a plus — not required.

About the job

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Posted on

Job type

Full Time

Experience level

Location requirements

Open to candidates from all countries.

Hiring timezones

Worldwide

About DistantJob

Learn more about DistantJob and their company culture.

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For many tech companies, finding the right talent is a significant and persistent challenge. The local market is often competitive, making it difficult to source developers and engineers with the specific skill sets required, let alone professionals who align with the company's culture and are committed to a long-term career. This scarcity can stifle growth, delay projects, and increase operational costs. Companies often feel they have to make a choice between speed, quality, and cost, rarely achieving all three. The traditional recruitment process can be slow and cumbersome, and expanding the search globally introduces complexities like international HR, payroll, and legal compliance, which can be daunting for businesses of any size.

DistantJob was founded to solve these exact problems. We believe that every tech company, regardless of its size or budget, deserves access to a global pool of focused, full-time, and qualified remote software developers. Our mission is to dismantle the geographical barriers that have traditionally given larger corporations a monopoly on top talent. We empower our clients by going out into the world to headhunt exceptional IT professionals who are already excelling in their fields and entice them with the opportunity of a full-time remote career. These aren't freelancers or contractors; they are dedicated individuals ready to integrate fully into your team, adopt your processes, and contribute to your company culture. We handle the entire recruitment lifecycle, from sourcing and rigorous vetting for both technical and soft skills, to managing all the international HR complexities, payroll, and benefits. This allows our customers to focus on what they do best: building great products and managing their teams, with the confidence that their remote hires are happy, productive, and fully supported.

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DistantJob

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