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Digital Federal Credit UnionDU

Information Center Loan Specialist I, Remote (MA, NH, GA only), Full Time

Digital Federal Credit Union, commonly known as DCU, is a member-owned, not-for-profit financial institution founded in October 1979.

Digital Federal Credit Union

Employee count: 1001-5000

Salary: 43k-48k USD

United States only

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Provide Service Excellence to members during all aspects of the loan origination process for Consumer Loans and Mortgages, as required. This includes answering general questions regarding loans in process, taking and processing applications, as well as answering general questions related to loans and the loan process.

Requirements

  • High School diploma or equivalent
  • 6 months prior contact center or 6 months lending experience required
  • Excellent communication and phone etiquette
  • Proficient computer skills and ability to learn new software
  • Strong troubleshooting, multitasking, organizational, and time management abilities

About the job

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Posted on

Job type

Full Time

Experience level

Salary

Salary: 43k-48k USD

Location requirements

Hiring timezones

United States +/- 0 hours

About Digital Federal Credit Union

Learn more about Digital Federal Credit Union and their company culture.

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Digital Federal Credit Union, commonly known as DCU, is a member-owned, not-for-profit financial institution founded in October 1979. DCU has become one of the most significant credit unions in the United States, serving over a million members across all 50 states. Headquartered in Marlborough, Massachusetts, DCU is the largest credit union in New England and ranks among the top 20 nationwide by assets, boasting over $10 billion in assets. With more than 5,900 co-op shared branches, our members enjoy exceptional access to services and support regardless of their geographical location.

Our commitment to our members manifests through comprehensive banking solutions tailored for both personal and business needs. This includes a diverse range of services such as checking accounts, savings accounts, auto loans, mortgages, credit cards, and more. Additionally, we provide effective business banking solutions—ensuring that we meet the financial needs of our entrepreneurs. DCU is dedicated to the concept of 'People Helping People,' ensuring that all our actions reflect our values, including putting our members first, ethical practices, and making impactful contributions to the communities we serve. Our aim at DCU is to empower our members, help them realize their financial goals, and enhance their banking experience through innovative technology and personalized services.

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Digital Federal Credit Union

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