T&T | Customer | S&S | Associate Director | Salesforce | Chennai

Unleash your potential and make an impact that matters as an Associate Director in Deloitte's Technology & Transformation practice. The role involves enhancing clients' competitive position and performance through distinctive, innovative, and sustainable solutions using Salesforce and other technologies.

Requirements

• Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards
• Has good understanding of Salesforce features like lightning, integration, design frameworks, DevOps – CI / CD processes, Release management
• Designs, develops, and delivers Salesforce solutions using Salesforce configuration and customization
• Identifies workstream risks and issues; resolves them or escalates to engagement/account leadership
• Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
• Has prior experience in Salesforce and good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds
• Has knowledge on Heroku and e-commerce
• Has good communication skills and can handle all client communications independently
• Has extensive experience in solution design, client management, client demo, conducting design & development workshops
• Can integrate Salesforce with other external Systems using standard and custom SOAP, REST API
• Has experience with Salesforce Einstein, AI, Chatbots is desirable
• Can understand requirements and prepare effort estimates and overall system design
• Has managed clients and lead a multi-member team on the last few projects
• Demonstrated project discipline and experience
• Has good working knowledge of implementation best practices on Force.com platform and Salesforce
• Can develop all project related documents like system design document, use cases etc
• Can handle a team and also responsible for client deliverables

Benefits

• Health insurance
• Retirement plan
• Paid time off
• Professional development opportunities