# Decagon

Decagon is an AI-driven customer service platform that enhances user experience and operational efficiency through advanced conversational AI. Decagon has 1 open remote job on Himalayas.

Source: https://himalayas.app/companies/decagon

## Company facts

| Fact | Value |
| --- | --- |
| Founded | 2021 |
| CEO | Jesse Zhang |
| Employees | 201-500 |
| Markets | AI, Customer Service Automation, Conversational AI, AI Powered Chatbots, Enterprise Software, Customer Experience Management, Business Process Automation, Machine Learning, SaaS, and Natural Language Processing |
| Employee locations | United States |
| Website | [decagon.ai](https://decagon.ai?utm_source=himalayas.app&utm_medium=himalayas.app&utm_campaign=himalayas.app&ref=himalayas.app&source=himalayas.app) |

## FAQs

### Is Decagon hiring remotely?

Yes, Decagon has [1 open remote job](https://himalayas.app/companies/decagon/jobs) on Himalayas.

### Which countries does Decagon have remote employees in?

Decagon has employees in United States. Check the location requirements on each of its [open remote jobs](https://himalayas.app/companies/decagon/jobs).

### When was Decagon founded?

Decagon was founded in 2021.

### Who is the CEO of Decagon?

Jesse Zhang is the CEO of Decagon.

### How many employees does Decagon have?

Decagon has 201-500 employees.

### What industries or markets does Decagon operate in?

Decagon operates in the following markets: AI, Customer Service Automation, Conversational AI, AI Powered Chatbots, Enterprise Software, Customer Experience Management, Business Process Automation, Machine Learning, SaaS, and Natural Language Processing.

### What is Decagon's website?

Decagon's website is [decagon.ai](https://decagon.ai?utm_source=himalayas.app&utm_medium=himalayas.app&utm_campaign=himalayas.app&ref=himalayas.app&source=himalayas.app).

### Where can I find Decagon on social media?

You can find Decagon on [LinkedIn](https://www.linkedin.com/company/decagon-ai).

## On Himalayas

| Page | Count |
| --- | --- |
| Open remote jobs | [1 job](https://himalayas.app/companies/decagon/jobs) |

## About Decagon

```text
Decagon is revolutionizing customer service with its innovative AI agents, designed to enhance efficiency and deliver extraordinary user experiences. Founded with the vision of embedding artificial intelligence into customer service operations, Decagon utilizes Agent Operating Procedures (AOPs) to ensure that its conversational AI is both safe and scalable. With numerous accolades from industry leaders and a formidable list of clients, Decagon offers businesses a comprehensive solution that is faster, cheaper, and smarter.

As a testament to its success, Decagon recently secured $65 million in Series B funding from esteemed backers including Bain Capital and Elad Gil. The company's platform allows businesses to deliver personalized conversations over chat, email, and phone, efficiently resolving complex inquiries without significant manual intervention. Thanks to seamless integrations, Decagon's AI agents improve existing workflows and leverage existing data sources, thus removing the need for outdated decision trees. Customer satisfaction is paramount, with evidence of an exemplary 80% resolution rate and significant operational efficiencies achieved for businesses supporting over 10,000 customers.
```

## Open remote jobs at Decagon

| Job | Seniority | Employment type | Location restrictions |
| --- | --- | --- | --- |
| [Enterprise AI Solutions Engineer](https://himalayas.app/companies/decagon/jobs/enterprise-ai-solutions-engineer) |  | Full Time | Australia |

All jobs: [Decagon remote jobs](https://himalayas.app/companies/decagon/jobs)

## Decagon online

- [LinkedIn](https://www.linkedin.com/company/decagon-ai)