JR-172831 Data Platform Support Engineer Senior

Job (Project) Description:

We are looking for a skilled Data Platform Support Engineer Senior to join our team and help maintain and improve our enterprise Data & Analytics platform.

Location:
Europe

Responsibilities:

• Support and maintain the end-to-end Data & Analytics platform, ensuring stability, performance, and reliability across ingestion, processing, storage, semantic models, and BI reporting
• Handle L2/L3 incident management, troubleshooting, root cause analysis, and SLA compliance
• Support Azure Synapse pipelines, data processing workloads, SQL/Spark transformations, and data models
• Maintain and troubleshoot Power BI datasets, reports, refreshes, and capacities
• Monitor platform health, implement alerting, dashboards, and operational improvements
• Contribute to CI/CD, Git workflows, deployments, and DevOps best practices
• Support data governance, data quality, security, and access management
• Collaborate with Product Owners, Service Managers, and Business stakeholders
• Create documentation and improve operational processes

Requirements:

• 6+ years of experience in data engineering, analytics platform support, or data platform operations

• Strong experience supporting production data platforms in enterprise or managed services environments

• Hands-on experience with:

  • Azure Synapse Analytics

  • Synapse Pipelines

  • Data Lake / Warehouse architectures

  • SQL and Spark-based transformations

  • Power BI datasets, semantic models, and refresh processes

• Experience with incident management, troubleshooting, monitoring, and performance tuning

• Knowledge of CI/CD, Git, automated deployments, and multi-environment support

• Understanding of data security and access management (RBAC)

• Strong communication skills and ability to work with technical and business stakeholders

• Upper-Intermediate+ English

Nice to have

• Experience with managed analytics services or Excellence Centers

• Knowledge of SLA/KPI management and service improvement

• Experience with data governance, lineage, and monitoring frameworks

• Familiarity with Azure FinOps and Power BI capacity optimization

What We Offer:

• Competitive salary;

• 100% remote opportunity;

• Flexible work environment (in-office, remote, or hybrid depending on preferences and manager approval);

• Opportunities for professional growth and career advancement;

• Collaborative and innovative work environment;

• Paid time off, including holidays, vacation and sick leave;

• Benefits may vary by location and will be confirmed during the interview process.

Job ID: JR-172831