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CloudTalkCL

Senior Product Designer (Remote in Europe)

CloudTalk is an AI-powered cloud calling software for sales and support teams, offering features like call summarization and workflow automation to enhance customer communication and team efficiency.

CloudTalk

Employee count: 51-200

Czechia only

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๐Ÿš€ Series B SaaS & international team

๐Ÿ“ Work 100% remote or hybrid from our offices (Bratislava, Prague, Toronto)
๐Ÿ’ก1:1 Coaching sessions with our resident coach

About CloudTalk:

Powered by a January 2024 $28 million Series B investment from top investors like KPN Ventures, Lead Ventures, Point 9, and HenQ, CloudTalk's AI-powered business communication platform helps 4,000+ sales and support teams make customer experience the greatest competitive advantage for driving more revenue.

CloudTalk works seamlessly for businesses of all sizes, from scale-ups like Deel and TIER to big players like Nokia. Modern businesses all around the world can lead meaningful conversations while managing calls and messages from one place.

CloudTalk is on a mission to create a unified ecosystem for sales and customer service teams' communication where every professional can engage in more productive and meaningful conversations.

The Challenge Ahead:

CloudTalk's Product team is searching for a talented Senior Product Designer to drive the development of our next-generation calling software. We're looking for someone who can translate conceptual ideas into tangible solutions, with a focus on crafting elegant user experiences for web, desktop, and mobile platforms.

What's in it for you:

  • Product: Be part of building the ๐Ÿค– #1 AI business communication solution!
  • Growth: Access personalized 1-on-1 coaching
  • Community: Step into a vibrant, global community of CloudTalkers. Check out our Life at CloudTalk on Instagram

What you will work on:

  • Help us expand design expertise by bringing experience and contribute to the AI-powered product design
  • Develop, maintain and scale processes or practices for maintaining and maturing the Design System
  • Bring new ideas, communicate design concepts effectively to engineers, product managers, and leadership through both visual representations and descriptive explanations
  • Translate concepts into solutions and craft elegant UXs across our products
  • Work collaboratively with cross-functional teams
  • Understand customer needs alongside our product managers and participate in research, experimentation, and prototyping to find the ideal solution

What makes you a great fit:

  • Portfolio showcasing excellence in product design and problem-solving abilities
  • 4+ years of experience in a product design role
  • Strong knowledge of Figma
  • Track record of creating, implementing, and maintaining expansive design systems spanning multiple platforms
  • Previous experience in integrating design efforts with broader company initiatives, fostering cross-team and cross-functional collaboration
  • Adaptability and comfort in navigating through changed project timelines
  • Demonstrated ability to work autonomously as well as collaboratively within a team setting
  • Demonstrated capability in managing multiple intricate projects simultaneously

Nice to have:

  • Experience in AI-powered product development is plus

Why you will love to be a CloudTalker:

Growth:

๐Ÿ’ก 1-1 Coaching sessions with our resident communications advisor
๐Ÿ“š Leaders Academy & Learning and Development Budget

Flexibility:

๐Ÿ– Unlimited Paid Time Off

๐ŸŽ—๏ธ Volunteering Days

โณ Flexible working hours

๐Ÿคฉ Home office budget

๐Ÿ’ป MacBook for work

Well-being:

๐Ÿ–Recharge Fridays once per quarter

๐Ÿ‹๐Ÿผโ€โ™€๏ธFitness Allowance

Connectedness:

๐Ÿ’ฒ Referral bonuses

๐Ÿ‘ฅ Virtual & physical team buildings

๐Ÿ‘• Company merchandise

What to expect from the hiring process:

1. Application & Portfolio Review

2. 30-min Interview with our Talent Acquisition Team
3. 60-min Interview with our Product Lead
4. 45-min Interview with the Design Guild
5. 45-min Culture Call

6. Virtual Coffee with our CPTO & Offer

By submitting your application, you acknowledge that Cloudtalk will process your personal data based on Cloudtalkโ€™s legitimate interest in finding the most suitable candidate and a pre-contractual relationship with you. For more information on how Cloudtalk processes your personal data, please refer to our Privacy Notice.

About the job

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Posted on

Job type

Full Time

Experience level

Senior

Location requirements

Hiring timezones

Czechia +/- 0 hours

About CloudTalk

Learn more about CloudTalk and their company culture.

View company profile

Through groundbreaking technology, we are revolutionizing business communication at CloudTalk. Founded in 2016 by Martin Malych and Viktor Vanek, CloudTalk has rapidly evolved from a simple click-to-call widget into a sophisticated, AI-powered communication platform tailored for modern sales and customer service teams. Our mission is to enhance human interactions within the business world by creating a unified ecosystem that empowers professionals to engage in more productive and meaningful conversations. We are committed to leveraging artificial intelligence to maximize team efficiency, optimize customer interactions, support exceptional customer experiences, and ultimately drive revenue growth for our clients. CloudTalk's platform is designed to address the complex challenges faced by over 4,000 businesses across more than 100 countries, facilitating clearer, more reliable communication.

At the core of CloudTalk's innovation is our dedication to advancing AI-driven solutions. We are intensely focused on developing features like AI-powered call summarization, automated note-taking, sentiment analysis, and intelligent dialers. These capabilities are not just about automation; they are about augmenting the abilities of sales and support agents, allowing them to focus on what truly matters โ€“ building strong customer relationships. Our system integrates seamlessly with existing CRM and helpdesk tools, ensuring that businesses can maintain their workflows while benefiting from our advanced telephony solutions. With local number coverage in over 160 countries and a commitment to 99.7% uptime, CloudTalk ensures that businesses can scale globally and maintain constant, high-quality communication with their customers. We are continuously innovating to meet the evolving needs of the remote workforce and to exceed customer expectations, solidifying our path to becoming a leader in AI-powered voice communication.

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CloudTalk

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