Clipboard Health logo

Onboarding Team Lead

Clipboard Health matches per diem nurses to health care facilities across the United States.

Clipboard Health

Icons/design/feather/users

51-200

Clipboard Health matches per diem nurses to health care facilities across the United States. The Onboarding Specialist role is responsible for leading a division of Onboarding Specialists to keep the team aligned with process knowledge/updates and goal targets.

Responsibilities:
  • Leading a team of 8-10 Onboarding Specialists and having weekly 1-1’s
  • Coaching the team of Onboarding Specialists when individual metrics and/or quality assurance are below standards
  • Owning the process knowledge of your Onboarding Specialists, and keeping them up to date with process changes or updates
  • Creating weekly reports of individuals on the team hitting the targets.
  • Communicating with the Documents team lead for new state requirements that come through to be sure that we are aligned and efficiently getting new documents processed.
  • Auditing the Onboarded Healthcare Professionals that come through from Onboarding Specialists to be sure no requirements are missing.
  • Monitoring that cases are getting closed, inbound calls are getting answered and text messages are getting responded to in a timely matter from the team.
  • Reporting any team issues or large MSA struggles to direct manager to strategize on a plan to move forward with success.

Qualifications:
  • At least 1 year of experience in Recruiting/Onboarding required
  • Experienced in working from home/BPO setting
  • Experience with Google Sheets/Excel preferred

Important Skills:
  • Detail-Oriented
  • Leadership
  • Excellent written and verbal communication skills
  • Sense of urgency
  • Dependable on completing tasks on time

About this role

February 6th, 2022

September 6th, 2021

Full Time

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About Clipboard Health

Learn about Clipboard Health and their company culture.

View company profile
We help nurses (CNAs, LVNs, RNs) find work that fits their schedule close to home.

There are 4 million nurses (second most popular job in the US). There are tens of thousands of healthcare facilities (such as hospitals, nursing homes, rehab centers) who need nurses. We bring them together by working with our healthcare facility clients to find the nurses they need.

Tech stack

Learn about the technology and tools that Clipboard Health uses.

View tech stack
Big Data
Icons/design/feather/users

51-200

2016

Wei Deng

Icons/design/feather/country/us United States
Icons/design/feather/country/cl Chile
Icons/design/feather/country/mn Mongolia
Icons/design/feather/country/tr Turkey
Icons/design/feather/country/in India
Icons/design/feather/country/ua Ukraine
Icons/design/feather/country/id Indonesia
Icons/design/feather/country/br Brazil
Icons/design/feather/country/co Colombia

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