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Documents Team Lead

Clipboard Health matches per diem nurses to health care facilities across the United States.

Clipboard Health

Icons/design/feather/users

51-200

Clipboard Health matches per diem nurses to health care facilities across the United States. A Document Specialist Team Lead is responsible for leading a team of Document Specialists and oversee the efficiency of the department. This role supports the Onboarding team by confirming that all of the necessary documents have been uploaded to the Health Care Professional’s profile. This role is needed for a weekend schedule: Friday, Saturday, Sunday, Monday 10 hour shift 9am-7pm CST.

Responsibilities:
  • Leading a team of 8-10 Documents Specialists that are responsible to validate new documents coming in and recollecting expired documents
  • Keeping the team aligned with new requirements that come through and the process
  • Responsible for the response times of Document Specialists in Salesforce Cases and ZenDesk tickets
  • Keeping Confluence in general updated on any changes that happen within the Documents requirements (ex: expiration date changes, new requirements, new process).
  • Assigning the team to specific tasks to execute efficiently
  • Responsible to complete HCP Personal file audit monthly to submit to Joint Commission
  • Knowledgeable in state requirements to be sure healthcare professionals have the correct and complete documents necessary to start picking up shifts
  • Working with the Product Team when necessary to update the mapping of documents

Qualifications:
  • At least 1 year of Quality Assurance experience is a plus
  • At least 1 year of Office and Administration (virtual assistant) experience is a plus
  • Ability to work independently

Important Skills:
  • Detail-oriented
  • Dependable on completing tasks on time
  • Excellent written and verbal communication skills
  • Sense of urgency

About this role

March 6th, 2022

September 6th, 2021

Full Time

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About Clipboard Health

Learn about Clipboard Health and their company culture.

View company profile
We help nurses (CNAs, LVNs, RNs) find work that fits their schedule close to home.

There are 4 million nurses (second most popular job in the US). There are tens of thousands of healthcare facilities (such as hospitals, nursing homes, rehab centers) who need nurses. We bring them together by working with our healthcare facility clients to find the nurses they need.

Tech stack

Learn about the technology and tools that Clipboard Health uses.

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Big Data
Icons/design/feather/users

51-200

2016

Wei Deng

Icons/design/feather/country/us United States
Icons/design/feather/country/cl Chile
Icons/design/feather/country/mn Mongolia
Icons/design/feather/country/tr Turkey
Icons/design/feather/country/in India
Icons/design/feather/country/ua Ukraine
Icons/design/feather/country/id Indonesia
Icons/design/feather/country/br Brazil
Icons/design/feather/country/co Colombia

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