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CEQUENSCE

Product Growth Manager

CEQUENS is a multi-award-winning omnichannel communication solutions provider, offering APIs for SMS, WhatsApp Business, voice, and verification to simplify customer engagement for businesses globally.

CEQUENS

Employee count: 201-500

Jordan only

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Location: Jordan / Lebanon

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels. Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.

PURPOSE OF ROLE

We are seeking a Product Growth Manager to own the commercial growth motion, channels, segments, acquisition, and price modelling and to set the strategy, run the performance model, and make the engine efficient.

KEY RESPONSIBILITIES

  • Growth strategy - Set the quarterly growth plan — which segments, which channels, in what order, and why. Own it end-to-end.
  • Segmentation & targeting - Define ICP, segment priorities, and the message-channel-segment matrix. Keep it current as the market shifts.
  • Performance marketing - Own paid acquisition — CAC, ROAS, channel efficiency. Brief and manage the Performance Marketeer on execution.
  • Campaign execution & testing - Design and run A/B tests. Own the attribution model and the feedback loop from performance data to strategy.
  • Product-led growth - Identify and scope PLG loops — referral mechanics, freemium triggers, and in-product signals that feed the sales motion.
  • Price modelling - Model how pricing changes affect conversion, expansion, and segment mix. Feed analysis to the Director and Product Ops Specialist

Requirements

  • Relevant Bachelor's degree
  • 4 to 7 years in B2B SaaS growth, product marketing, or commercial strategy — with direct ownership of acquisition targets.
  • Experience in running paid acquisition campaigns with budget ownership, not just contributed to them.
  • Experience in building pricing models that informed commercial decisions.
  • Experience in designed and run A/B tests with a documented methodology.
  • Understanding in PLG mechanics and how to design in-product acquisition loops.
  • Great writing skills, writing commercial briefs is a core output of this role and must be readable without translation.
  • Fluent in English, Arabic a plus
  • ·Fluent in AI tools as the default way of working — not an occasional user.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Jordan +/- 0 hours

About CEQUENS

Learn more about CEQUENS and their company culture.

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At CEQUENS, we are at the forefront of revolutionizing enterprise communication through groundbreaking technology. Born in the digital era, our journey began in response to the escalating challenges businesses face in connecting with their customers. Initially established as an SMS aggregator, CEQUENS has meticulously evolved, carving a strategic path towards becoming a leader in omnichannel Communication Platform as a Service (CPaaS) solutions. Our commitment to innovation drives us to continuously adapt and expand our comprehensive suite of products as the market landscape aggressively transforms. Our cloud-based Communication Platform stands as an award-winning, end-to-end solution, meticulously engineered to empower businesses to unlock their full potential and seamlessly transition into the digital age. We are dedicated to simplifying customer engagement through our innovation-focused solutions, designed for customer-first organizations that aim to cultivate deeper, more meaningful human connections.

CEQUENS's technological advancements are centered on providing robust and scalable communication tools. We support businesses with a wide array of communication APIs, multichannel applications, and connectivity solutions, including SMS, WhatsApp Business, voice, and multifactor authentication. Our platform is engineered for reliability, boasting a 99.96% uptime, and is built upon industry-leading security standards, as evidenced by our ISO certifications and PCI DSS compliance. Recognized as a Tier One A2P SMS solutions provider and a Meta Business Partner, CEQUENS empowers over 1,000 businesses across more than 107 countries. Our extensive network of over 128 direct connections ensures faster, better, and stronger communication, finely tuned to the specific needs of various industries. Our vision is to be the most compelling partner for developers, startups, and enterprises seeking simple yet powerful ways to connect with their audiences, fostering a new era of digital interaction and customer relationship management through continuous technological innovation and a steadfast focus on solving unique customer challenges.

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