Staff QA Analyst - Patient (x/f/m)

The journey of Doctolib began in 2013, born from a simple yet profound observation by co-founder Stanislas Niox-Chateau. A former aspiring professional tennis player whose career was cut short by injury, Niox-Chateau experienced firsthand the frustrations of navigating the healthcare system. This personal challenge, combined with his experience in the tech world, including at the successful booking platform TheFork, sparked a revolutionary idea: to simplify healthcare access through technology. He, along with co-founders Jessy Bernal, Ivan Schneider, and Steve Abou-Rjeily, envisioned a platform that could bridge the gap between patients and practitioners, streamlining the often cumbersome process of scheduling medical appointments. They launched Doctolib in Paris with the ambitious mission to make the healthcare system more human, efficient, and connected. The initial concept was an online booking platform, a novel idea in a French healthcare sector that was ripe for digitization.

From its initial launch in the Paris region, Doctolib quickly gained momentum. Patients embraced the convenience of 24/7 online booking, and healthcare professionals recognized the value of a tool that could reduce administrative burdens and minimize missed appointments. This early success in France was just the beginning. In 2016, the company embarked on its international expansion, entering the German market. Learning from the complexities of adapting to a new healthcare system, Doctolib refined its strategy, which later included acquiring local player Dottori.it to establish its presence in Italy in 2021. The platform evolved significantly beyond simple appointment scheduling, introducing teleconsultation services in 2019—a feature that became indispensable during the COVID-19 pandemic, during which Doctolib was chosen by the French government to help manage vaccination appointments. Now a certified B Corp and valued as one of Europe's leading health-tech unicorns, Doctolib serves over 80 million patients and 410,000 healthcare professionals across France, Germany, Italy, and the Netherlands, continuously innovating with new services like AI-powered consultation assistants to fulfill its founding mission.