OTC-Business Process Consulting-Senior Manager

OTC-Business Process Consulting-Senior Manager

• 8–10 years of consulting or supply chain process experience, with expertise in OTC.
• Previous consulting experience is required; Big 4 or Tier 1 IT services consulting firm strongly preferred.
• Proven experience leading OTC design and rollout as part of ERP-enabled transformations.
• Strong facilitation and stakeholder alignment skills.
• SAP ECC/SAP S/4 HANA exposure is a plus.

Additional Requirements

• Openness to travel for workshops and go-lives.
• Education: Bachelor’s degree in business, Supply Chain, or related field.

Responsibilities

• Lead design and harmonization of OTC processes across regions.
• Facilitate workshops with SMEs to define requirements and conduct fit-gap analysis.
• Ensure alignment of OTC design with overall S/4 supply chain and finance integration.
• Deliver key process documentation including flows, SOPs, and readiness materials.
• Partner with P2P and Logistics leads to ensure seamless handoffs.
• Support testing, cutover, and hypercare activities.

Job Description

We are seeking a Business Process Lead for the Order-to-Cash (OTC) track within our Supply Chain Process COE supporting a global SAP S/4 transformation. This role will design and guide OTC processes across order management, pricing, billing, and collections, ensuring integration with adjacent tracks and alignment to program goals.

INFORMATION SECURITY RESPONSIBILITIES

• Understand and adhere to Information Security policies, guidelines and procedure, practice them for protection of organizational data and Information System.
• Take part in information security training and act while handling information.
• Report all suspected security and policy breach to InfoSec team or appropriate authority (CISO).
• Understand and adhere to the additional information security responsibilities as part of the assigned job role.

EQUAL OPPORTUNITY EMPLOYER