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Product Manager, Channels


Job description

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including HBO, Disney, Guardian, Burger King, Seamless, Delivery Hero, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze.

Need more proof? Braze was named a Leader in the Gartner Magic Quadrant for Mobile Marketing Platforms in 2019 and the Forbes Cloud 100. The company has also been selected as one of Inc. Magazine’s Best Places to Work (2019 and 2020), and Crain's Best Places to Work in NYC (2019 and 2020). Our London office has also been Great Place to Work-Certified for 2021 by Great Place to Work UK.


We are seeking a Product Manager to join our team. Product Managers at Braze build the product roadmap for a given product area and work closely with engineers and product designers to bring new products to life. 

You’ll join Braze’s Channels team, which owns several core channels that are critical to the company's continued growth. You’ll be responsible for building the UI for our marketing channels, which allows our customers to compose and send rich, sophisticated marketing campaigns.


  • Deliver the product roadmap, ensuring that we are building the right products excellently.

  • Manage the product roadmap for our Channels team – analyzing inputs from a wide variety of sources to prioritize the most important next steps for our product.

  • Deeply understand our customers, market, and technology environment. The Channels team operates in a rapidly evolving technology ecosystem, and staying on top of the landscape in which we operate is a must.

  • Collaborate closely with Product Designers, Engineers, Product Managers, and counterparts across the business to scope effective solutions and ensure that we’re building excellent products.


  • 3-5+ years of Product Management experience.

  • Strong communication, collaboration, organization, and persuasion skills.

  • A proactive, positive, can-do attitude. You drive projects to completion excellently, and are always looking for new ways that processes and products can be improved.

  • Ability to work within a cross-functional team and balance multiple projects at once.

  • Have a strong background building rich user experiences and working with designers.

  • Eagerness to learn and grow.


  • Experience building rich user content creation flows. 

  • Experience at a high-growth technology startup.

  • Experience at a high-scale technology startup (we operate at the scale of billions of users).


  • Competitive compensation that includes equity

  • Generous time off policy to balance your work and life, including paid parental leave

  • Competitive medical, dental, and vision coverage for you and your dependents

  • Collaborative, transparent, and fun loving office culture

Braze is deeply committed to diversity, equity and inclusion and making our organization a place for all individuals regardless of race, religion, national origin, age, sex and gender identity, sexual orientation, pregnancy status, familial status, disability status, veteran status, genetic information or any other protected class. We are also committed to providing reasonable accommodations to qualified individuals with disabilities. If you are selected to interview, to request an accommodation either as part of the interview process or during your potential employment with Braze, please let your recruiter know and a member of our People Relations team will follow up with you.

If you are a California resident subject to the California Consumer Privacy Act, click here to understand how Braze processes your personal information and how you can exercise your rights.

If you are located in the EU or UK visit our privacy policy to understand how Braze processes your personal information and how you can exercise your rights.

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About the company

Braze is a comprehensive customer engagement platform that powers relevant and memorable experiences between consumers and the brands they love. Context underpins every Braze interaction, helping brand...
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