CONFIGURATION ANALYST - SALESFORCE

Black Financial Consulting Group (BFCG) is a technology consulting and delivery firm that helps organizations build, modernize, and scale digital products and enterprise platforms across North America and Africa.

Black Financial Consult

United States only

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This is a remote position.

The Configuration Analyst will be responsible for configuring and maintaining enterprise systems, primarily Salesforce, ensuring that platform setups align with business requirements and best practices. The role focuses on system configuration, workflow setup, data structure alignment, and platform optimization.

Key Responsibilities

Configure and maintain Salesforcemodules, workflows, forms, and business rules.
Translate business requirements into system configurations.
Support setup and optimization of platform configurations across environments.
Maintain configuration documentation and change logs.
Assist in implementing enhancements, patches, and system updates.
Troubleshoot configuration-related issues and provide resolution support.
Collaborate with developers, business analysts, and product teams.
Support testing and validation of configured solutions.
Ensure configuration aligns with governance and best practices.
Participate in Agile ceremonies and delivery planning sessions.

Required Qualifications

3–6 years of experience in Salesforce configuration or similar enterprise platform roles.
Strong understanding of system configuration principles and ITSM processes.
Experience working in agile or structured delivery environments.
Strong analytical, documentation, and problem-solving skills.
Ability to translate business needs into technical configurations.

Technical Skills

Salesforceconfiguration (ITSM or related modules)
Workflow and process configuration
Form design and business rules setup
Data configuration and management
Testing and validation of configurations
Version control and change tracking practices

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About the job

Apply before

Oct 05, 2026

Posted on

Aug 06, 2026

Job type

Contractor

Experience level

Mid-level

Experience

3 years minimum

Location requirements

United States

Hiring timezones

United States +/- 0 hours

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About Black Financial Consult

Learn more about Black Financial Consult and their company culture.

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Black Financial Consulting Group (BFCG) is an execution-first technology consulting and delivery firm headquartered in Lagos, Nigeria, with additional offices in New York, USA, and Toronto, Canada. The company specializes in building, modernizing, and scaling digital products, enterprise platforms, cloud infrastructure, AI solutions, and specialized technology capabilities for organizations across regulated and high-stakes industries.

With over 13 years of enterprise delivery experience, BFCG bridges North America and Africa through a global delivery model that combines senior consulting expertise with deep technical capability. The firm operates across four core service lines: New Product Development, Enterprise Software Solutions, Banking & Payments, and Cloud, AI & Infrastructure. BFCG serves clients across Financial Services, FinTech, Healthcare, Telecommunications, Retail, Insurance, Energy & Utilities, and Digital Assets & Blockchain sectors. The company also develops proprietary products including KomKom Wallet, a digital finance platform for Africa, and ISO 20022 transformation tools for financial institutions. BFCG owns delivery from strategy through implementation, go-live, support, and continuous improvement.