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BjakBJ

CEO Office - AI Neobank App

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive, and is the largest insurance portal in Southeast Asia, headquartered in Malaysia. They help millions find the best value insurance policies by simplifying access through technology.

Bjak

Employee count: 51-200

Indonesia only

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About BJAK

The original mission of BJAK is we believe people deserve smarter ways to plan, save and grow their money. This is the origin of our name.

Started in 2019, we built the first mobile-first, insurance platform, enabling insurance to be accessible online by millions in the region.

Today, its the leading insurance platform in Southeast Asia. Today, we are expanding ways to help people in the region — this includes spending, saving, investing, exchanging, travelling, and more. Our mission is help people get more from their money every day.

We have teams working around the world, with over 20 nationalities from our offices and remotely, who truly enjoys their work. We are looking for the most talented and driven people we can find. We are looking for people who work for their passion, not counting hours. Who loves building great next-generation products, not status quo. Who cares about redefining how everyone around us can get the best financial applications, not for an exclusive few.

If you're this person, we'd love to talk to you.

The Role

We are looking for strong operators to join the CEO Office for BJAK's AI Neobank app expansion. This role is for someone who can help turn CEO priorities into execution across product, hiring, licensing, partnerships, market launch and daily operating rhythm.

What You'll Own

  • Drive CEO-level priorities from problem definition to execution. 

  • Track OKRs, decisions, blockers, owners and deadlines across teams. 

  • Support licensing applications, country expansion, hiring, partnerships and strategic projects. 

  • Prepare clear briefs, updates, research notes, meeting follow-ups and action trackers.

  • Work across product, engineering, finance, legal, compliance, operations and country teams. 

  • Identify execution gaps and push teams to close them. 

  • Own urgent business problems that do not fit neatly into one department.

What We're Looking For 

  • High-ownership business generalist with strong execution discipline. 

  • Clear writer, structured thinker and strong follow-through operator. 

  • Able to work directly with senior leadership and cross-functional teams. 

  • Comfortable handling ambiguity, urgent problems and shifting priorities. 

  • Strong judgement on what matters, what is blocked and what needs escalation. 

  • Able to keep teams moving without creating unnecessary process. 

  • Experience in startups, consulting, operations, strategy, fintech or founder-led environments is a strong advantage.

The Kind of Builder We Want

  • Turns unclear priorities into clear actions. 

  • Can chase, unblock and execute without being chased. 

  • Writes updates that make decisions easier. 

  • Stays calm when many things are moving at once. 

  • Cares about outcomes more than visibility.

This Role Is Not For

  • People who only want to attend meetings. 

  • Candidates who cannot follow up aggressively and professionally. 

  • Those who need fixed scope and slow timelines. 

  • People who avoid messy cross-functional problems. 

  • People who produce long updates without clear decisions or next actions

Location

  • This role is remote, but candidates must be based in Indonesia. We are hiring specifically for this market, so applicants should already be based in Indonesia.

Language

  • English is our main working language across global teams. Strong English communication is required.

Interview Process:

Our process is designed to move fast:

  1. Online assessment or practical task

  2. Role-specific interview

  3. CEO / final round

For strong candidates, we aim to complete the process and make an offer within 1 week from the start of the interview process.

Candidates who complete assessments quickly will be prioritized.

About the job

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Job type

Full Time

Experience level

Location requirements

Hiring timezones

Indonesia +/- 0 hours

About Bjak

Learn more about Bjak and their company culture.

View company profile

Bjak is a technology company focused on making financial services transparent, efficient, and inclusive. Our customers in ASEAN often face challenges in accessing affordable and sustainable financial services, which is why we are dedicated to developing innovative platforms and services to address these needs. Headquartered in Malaysia, Bjak has become the largest insurance portal in Southeast Asia. Our primary platform, Bjak.com, empowers millions of users to find insurance policies that offer the best value and the most comprehensive coverage tailored to their individual requirements. We understand that navigating the complexities of insurance can be daunting, so we've invested heavily in technology like Custom APIs, blockchain, trading systems, and data science. These investments enable us to provide easy access to financial services that were previously inaccessible or difficult to understand, simplifying the entire process for our users.

Our core strength lies in our ability to navigate complex regulatory environments and create pioneering products. For example, Bjak is the first platform globally to simplify and digitize comprehensive life and medical insurance, supported by an AI agent, making these crucial services more approachable. We help Malaysian vehicle owners save significantly on their annual car insurance renewals by allowing them to compare offers from over 10 insurance and takaful operators in under five minutes. This commitment to customer savings and convenience has resulted in millions of users signing up and benefiting from our services. We strive to continuously improve our platform to simplify the online insurance purchase experience, allowing users to choose, compare, and customize their insurance products swiftly and efficiently. Our mission is to make insurance easy, accessible, and rewarding for everyone, fostering a shared and open ecosystem that promotes equality and security in financial services.

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