Spanish-speaking Contact Center Representative | Moldova

Save

AUTODOC

Moldova only

Stay safe on Himalayas

Never send money to companies. Jobs on Himalayas will never require payment from applicants.

Company Description

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe.
Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands.

Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!

The Contact Center department consists of more than 600 people working from Germany, Portugal, Ukraine, Moldova. We find a common language with clients from 27 countries of the world.

We are looking for Representatives in our Contact Cente in Moldova that speak Spanish.

Job Description

What’s a normal working day like? You will:

Help us to develop our Customer Experience by providing excellent customer service in voice and writing.
Guide our customers to make the right order decisions and clarify status on orders
NOT do outbound. We only work with inbound services.
We have a well-built process and a well-oiled machinery. There are templates and horseshoes for everything, you will always know what to do, or have someone around who knows.

Who are you?

You know Spanish at level B2-C1
You enjoy being a skilful communicator with people and teams - both spoken and written
You are a trusted team player and want customers to be satisfied.
Someone with experience in customer service and/or sales is a plus.
You live in Moldova and look to stay long-term.

What do we offer?

Full time (40h a week)
Monday-Saturday 9:00am - 21:30pm (8h rotational shift)
2 days a week days off
Competitive salary based on your professional experience
Stable employment in the fast-growing international company
International career in a multicultural environment with lots of opportunities to grow
Professional growth - 650 e-courses focusing on Leadership and different soft skills.
Free company events and activities
Free English and German language classes
Annual vacation of 28 calendar days + a day off on a birthday
Gym in the office and recreation room with games.

Join us today and let’s create a success story together!