Moldova onlyCompany Description
AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe.Present across 27 countries with around 5,000 employees, AUTODOC generated revenue of over €1.3 billion in 2023, supplying more than 7.4 million active customers with its 5.8 million vehicle parts and accessories for car, truck, and motorcycle brands.
Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!
The Contact Center department consists of more than 800 people working from Germany, Portugal, Ukraine, Moldova. We find a common language with clients from 27 countries of the world.
We are looking for an French-speaking Customer Service Representative to start as soon as possible.
Job Description
Responsibilities
- Help us to develop our Customer Experience by providing excellent customer service in voice and writing.
- Guide our customers to make the right order decisions and clarify status on orders
- NOT do outbound. We only work with inbound services.
- We have a well-built process and a well-oiled machinery. There are templates and horseshoes for everything, you will always know what to do, or have someone around who knows.
Requirements
- Your level of French B2 - C1
- You enjoy interacting with people
- You are a team player and your team can rely on you
- You have strong communication skills, both spoken and written
- You aspire to leave every customer satisfied
What do we offer?
- Competitive salary based on your professional experience
- Stable employment in the fast-growing international company
- International career in a multicultural environment with lots of opportunities to grow— you will attend free external and internal courses
- Free company events and activities
- Free English language classes
- Annual vacation of 28 calendar days + a day off on a birthday
- Gym in the office
Join us today and let’s create a success story together!
Poland only
Portugal only
Ukraine only
AT, BR + 22 more
AF, AL + 146 more