Asknet  logo

UX Designer

It is a critical role in designing the overall usability experience for a portfolio of B2B and B2C solutions that leverage analytics to reimagine the value chain for life eCommerce company and its clients from research & development through product commercialization.The right candidate will dive deep into the needs and challenges of customers in order to articulate the optimal experience to meet their needs through a seamless product experience and user interface.

Icons/design/feather/users

51-200

It is a critical role in designing the overall usability experience for a portfolio of B2B and B2C solutions that leverage analytics to reimagine the value chain for life eCommerce company and its clients from research & development through product commercialization.

The right candidate will dive deep into the needs and challenges of customers in order to articulate the optimal experience to meet their needs through a seamless product experience and user interface. This candidate will collaborate closely with design, developers, Product and Client Success Management team to effectively create a product workflow that incorporates capabilities and features.

YOUR TASKS

  • Perform customer research (i.e. interviews, research plan) to evaluate needs, gaps, and capabilities in order to improve their experience

  • Evaluate user requirements in collaboration with the product owner, business analysts, and Client Success Management team

  • Develop recommendations to address customer needs through storyboards, process flows, and site maps

  • Design, validate, and deliver customer journey maps and information architectures

  • Design low-fidelity mockups to capture the overall user flow of activities across journey stages

  • Develop visualization frameworks to recommend the optimal method / format to materialize data and information to the end user

  • Prepare design documents and review with product team members and other stakeholders to solicit feedback

  • Conduct layout adjustments based on user feedback

YOUR PROFILE

  • Bachelor's Degree in a relevant field from a top-tier university; Advanced Degree is a plus – equivalent work experience may act as a substitute to degree requirements

  • 5+ years of experience in product/service design

  • Experience leveraging Design Thinking and/or Goal Directed Design methodology

  • Experience in data visualization design (e.g., time series charts)

  • Experience with agile / SCRUM methodologies

  • Experience with illustrative design tools such as Figma (most preferable), Sketch, Adobe suite, etc.

  • Analytical mind with proven ability to dissect problems, devise solutions, and drive business outcomes

  • Strong storytelling skills with experience presenting to large technical and non-technical audiences

  • Experience developing user stories based on wireframes design

  • Experience in development planning for new components/enhancing features based on customer feedback

  • Experience in new product development from ideation specification through development

  • Basic knowledge of data visualization tools like Tableau

  • Experience crafting impactful PowerPoint presentations

  • Experience working in eCommerce

  • English/German

TECHSTACK

Figma | Asana | Jira | Confluence | G-Suite | Microsoft Office 365 | Web Analytics Tools | Inhouse Tools

WHY YOU SHOULD APPLY?

  • An open corporate culture, in a family-like working environment

  • The freedom to explore your own ideas and ongoing training opportunities

  • Exciting products, projects and challenges

  • An attractive employment package

  • The possibility of working remote from home

Apply for this position

ABOUT US

We are a leading procurement, e-commerce and payment specialist, providing to our clients in the German speaking Europe, as well as internationally, top-quality service coupled with highly customized FinTech solutions. Our core business is also a development and operation of customer-specific software procurement portals for universities, colleges, research institutes, university clinics, and companies, with over 80% of the German colleges and universities being among our clients.
Our company is emerging from a recent corporate restructuring with significant financial resources and a clear desire to expand its business to the EdTech sector, grow its revenues and drive the development of innovative solutions for our customers.

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About Asknet

Learn about Asknet and their company culture.

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E-commerce and payment solutions. Software procurement platforms for academic institutions & universities.

Founded in 1995, asknet Solutions AG exists to expand the online footprint and sales potential of software, retail, and service companies across 140 countries around the world.

asknet blends cutting-edge technology, a full range of industry-leading ecommerce and payment solutions, and a hands-on team of industry experts to help online businesses scale, grow, and thrive in today’s global sales marketplace.

Our customers rely on asknet to power their subscription models, manage local payment methods, prevent fraud, engage partners and resellers, deliver key customer insights, and beyond.

With asknet academics, we also serve as a single sourcing point for software e-procurement solutions and services for academic institutions worldwide.

asknet Solutions AG is headquartered in Karlsruhe (Germany), with offices in the US and Japan.

Tech stack

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Benefits and perks

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Icons/design/feather/24 hours day

Remote-friendly

We accommodate all kinds of lifestyles and life stages with the possibility of working 100% remote from home. Come work on your terms.

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Attractive employment package

An attractive employment package so you are rewarded for your best work.

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Open culture

An open corporate culture, in a family-like working environment.

SaaS Development
Icons/design/feather/users

51-200

1995

Icons/design/feather/country/de Germany
Icons/design/feather/country/jp Japan
Icons/design/feather/country/ch Switzerland
Icons/design/feather/country/us United States

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