UX Designer

It is a critical role in designing the overall usability experience for a portfolio of B2B and B2C solutions that leverage analytics to reimagine the value chain for life eCommerce company and its clients from research & development through product commercialization.

The right candidate will dive deep into the needs and challenges of customers in order to articulate the optimal experience to meet their needs through a seamless product experience and user interface. This candidate will collaborate closely with design, developers, Product and Client Success Management team to effectively create a product workflow that incorporates capabilities and features.

YOUR TASKS

• Perform customer research (i.e. interviews, research plan) to evaluate needs, gaps, and capabilities in order to improve their experience

• Evaluate user requirements in collaboration with the product owner, business analysts, and Client Success Management team

• Develop recommendations to address customer needs through storyboards, process flows, and site maps

• Design, validate, and deliver customer journey maps and information architectures

• Design low-fidelity mockups to capture the overall user flow of activities across journey stages

• Develop visualization frameworks to recommend the optimal method / format to materialize data and information to the end user

• Prepare design documents and review with product team members and other stakeholders to solicit feedback

• Conduct layout adjustments based on user feedback

YOUR PROFILE

• Bachelor's Degree in a relevant field from a top-tier university; Advanced Degree is a plus – equivalent work experience may act as a substitute to degree requirements

• 5+ years of experience in product/service design

• Experience leveraging Design Thinking and/or Goal Directed Design methodology

• Experience in data visualization design (e.g., time series charts)

• Experience with agile / SCRUM methodologies

• Experience with illustrative design tools such as Figma (most preferable), Sketch, Adobe suite, etc.

• Analytical mind with proven ability to dissect problems, devise solutions, and drive business outcomes

• Strong storytelling skills with experience presenting to large technical and non-technical audiences

• Experience developing user stories based on wireframes design

• Experience in development planning for new components/enhancing features based on customer feedback

• Experience in new product development from ideation specification through development

• Basic knowledge of data visualization tools like Tableau

• Experience crafting impactful PowerPoint presentations

• Experience working in eCommerce

• English/German

TECHSTACK

Figma | Asana | Jira | Confluence | G-Suite | Microsoft Office 365 | Web Analytics Tools | Inhouse Tools

WHY YOU SHOULD APPLY?

• An open corporate culture, in a family-like working environment

• The freedom to explore your own ideas and ongoing training opportunities

• Exciting products, projects and challenges

• An attractive employment package

• The possibility of working remote from home

Apply for this position

ABOUT US

We are a leading procurement, e-commerce and payment specialist, providing to our clients in the German speaking Europe, as well as internationally, top-quality service coupled with highly customized FinTech solutions. Our core business is also a development and operation of customer-specific software procurement portals for universities, colleges, research institutes, university clinics, and companies, with over 80% of the German colleges and universities being among our clients.
Our company is emerging from a recent corporate restructuring with significant financial resources and a clear desire to expand its business to the EdTech sector, grow its revenues and drive the development of innovative solutions for our customers.