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Arize AIAA

Forward Deployed Engineer, US

Arize AI is an AI observability and LLM evaluation platform designed to help AI engineers and developers surface model issues, resolve their root cause, and improve model performance.

Arize AI

Employee count: 51-200

United States only

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About Arize

AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. Arize AI is the leading AI & Agent Engineering observability and evaluation platform, empowering AI engineers to ship high-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence.

We’re a Series C company backed by top-tier investors,with over $135M in funding and a rapidly growing customer base of 150+ leading enterprises and Fortune 500 companies. Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works.

The Opportunity

We are seeking an experienced Forward Deployed AI Engineer to work directly with client engineering teams, manage multiple concurrent projects, and drive technical solutions that extend beyond our core platform offering. This is a client-facing, hands-on technical role that combines deep AI expertise with business acumen to deliver results on tight timelines while building lasting client relationships.

What You’ll Do

  • Partner directly with enterprise AI teams to design, implement, and scale production-grade GenAI observability and evaluation programs.
  • Lead technical discussions with customer stakeholders ranging from engineers to senior executives, translating business priorities into scalable technical solutions.
  • Build custom integrations, tooling, and workflows that extend the Arize platform to meet customer-specific requirements.
  • Manage multiple concurrent customer engagements, driving projects from scoping through delivery while maintaining a high bar for technical execution and customer experience.
  • Collaborate cross-functionally with Sales, CS, Product, and Engineering teams to shape implementation strategy, influence product direction, and expand customer impact.
  • Help define and scale best practices, technical playbooks, and delivery methodologies for the growing Forward Deployed Engineering team.

What We’re Looking For

  • Software Development: 2-5 years of hands-on software development experience with strong technical foundations. We work extensively in Python, Java, and TypeScript, and expect candidates to be comfortable working in at least two of those languages.
  • ML/AI Engineering: Experience building MLOps pipelines and/or developing, deploying, and iterating on Generative AI applications in production environments..
  • Cloud Technologies: Experience working with public cloud platforms (e.g., AWS, GCP, Azure) as well as containerization and orchestration technologies (e.g., Docker and Kubernetes).
  • Communication: Excellent communication skills with the ability to work effectively across both technical and business audiences. You should be comfortable engaging with senior executives on business outcomes and metrics, collaborating with engineers on technical implementation details, and translating seamlessly between the two.
  • Project Management: Proven ability to manage multiple client engineering engagements simultaneously and deliver high-quality technical outcomes under demanding timelines.
  • Adaptability: Comfortable operating in fast-paced startup or consulting environments, with the ability to navigate diverse client organizations, technical stacks, and evolving priorities.
  • Passion for AI: We live and breathe AI at Arize. The strongest candidates are genuinely excited about the space and energized by staying at the forefront of rapidly evolving AI technologies.

Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

More About Arize

Arize’s mission is to make the world’s AI work—and work for people.
Our founders came together through a shared frustration: while investments in AI are growing rapidly across every industry, organizations face a critical challenge—understanding whether AI is performing and how to improve it at scale.

Learn more about what we're doing here:

https://techcrunch.com/2025/02/20/arize-ai-hopes-it-has-first-mover-advantage-in-ai-observability/

https://arize.com/blog/arize-ai-raises-70m-series-c-to-build-the-gold-standard-for-ai-evaluation-observability/

Diversity & Inclusion @ Arize

Our company's mission is to make AI work and make AI work for the people, we hope to make an impact in bias industry-wide and that's a big motivator for people who work here. We actively hope that individuals contribute to a good culture

  • Regularly have chats with industry experts, researchers, and ethicists across the ecosystem to advance the use of responsible AI
  • Culturally conscious events such as LGBTQ trivia during pride month
  • We have an active Lady Arizers subgroup

About the job

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Job type

Full Time

Experience level

Experience

2 years minimum

Location requirements

Hiring timezones

United States +/- 0 hours

About Arize AI

Learn more about Arize AI and their company culture.

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Arize AI is dedicated to helping customers navigate the complexities of artificial intelligence and machine learning model performance. Many organizations invest heavily in developing AI models, only to find that their real-world performance is difficult to track, understand, and improve. Our customers face challenges such as model drift, where a model's predictive accuracy degrades over time due to changes in data; data quality issues that can silently corrupt model inputs and outputs; and the 'black box' nature of many AI systems, making it hard to diagnose why a model is making certain predictions or behaving unexpectedly. These challenges can lead to poor business outcomes, loss of customer trust, and inefficient use of resources.

To address these critical pain points, Arize AI provides a comprehensive AI observability and LLM evaluation platform. We empower AI engineers, data scientists, and ML practitioners to surface model issues quickly, trace them to their root cause, and ultimately, improve model performance and reliability. Our platform offers real-time monitoring, automated drift detection, explainability tools, and robust analytics to provide a clear view into how models are behaving in production. By offering a centralized inference store and connecting offline training and validation data with online production data, we enable teams to proactively identify and resolve issues before they significantly impact business operations. Whether our customers are working with traditional machine learning models, large language models (LLMs), or complex AI agents, Arize AI offers the tools and insights needed to ensure their AI initiatives are successful, transparent, and deliver tangible value. We are committed to fostering a future where AI works effectively and responsibly for everyone.

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