Inside Sales Specialist (Madrid, Spain)

Key requirements:

• Proven experience in inside sales, preferably in a B2B environment
• Excellent verbal and written communication skills
• Goal-oriented mindset with a passion for achieving targets
• Strong customer service orientation with a passion for building and maintaining long-term customer relationships
• Ability to empathize with customers and provide solutions to their problems/ requests
• Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication.
• Familiarity with CRM softwares to manage customer interactions, track leads, and generate reports
• Self-motivated, resilient, and adaptable to a fast-paced sales environment

Responsibilities:

• CRM leads management, analysis and follow-up
• Partner Program quarterly results management, analysis and follow-up
• Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads
• Ajax events: leads qualification / tracking and participants follow-up
• Development of an incentive program for KA according to sales growth plan
• Make outbound calls to potential customers to promote and sell the company's solutions
• Respond to inbound sales enquiries and follow up on leads generated by other sales channels
• Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
• Keep accurate and up-to-date records of customer interactions and sales activities in the company's CRM system
• Collaborate with other departments to ensure a seamless customer experience and resolve any issues that arise
• Provide regular updates to the management on performance and progress
• Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
• Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
• Prepare proposals and other sales-related materials
• Coordinate sales events demonstrations and presentations
• Meet or exceed monthly and quarterly sales targets

We offer:

• Competitive wages - and a transparent motivation system
• A product that sells itself
• Freedom to make decisions and implement ideas
• A zero-bullshit culture
• A strong and well-coordinated team of professionals
• Ambitious tasks and challenges
• Opportunity to work with the most recognized security manufacturer and develop your career