Senior Quality Assurance Engineer

WHAT YOU’LL DO

• Investigate product quality to make improvements to achieve outstanding customer satisfaction
• Analyze and understand the requirements provided by a customer and conduct relevant domain work where necessary
• Perform deep testing of current squad tasks using necessary testing times (across all testing levels) to ensure the product meets the desired requirements and quality
• Maintain consistent functionality work to ensure all possible improvements have been completed
• Actively assist other R&D Squads with QA requirements if and when needed
• Efficiently and effectively source, test, and close deployed tasks
• Provide recurring regression before planned production deployments or in case of unplanned production deployments
• Understand and accurately follow all Pre and Post Deployment activities 
• Follow explicit guidelines to accurately report on defects in detail 
• Demonstrate a user-oriented perspective by striving to continually improve the product
• Manage and maintain testing documentation via TestRail 
• Accurately estimate and evaluate the effort required to complete the task efficiently
• Actively contribute to test planning, designing, and estimation

WHAT YOU’LL BRING

• 4+ years experience in Quality Assurance Testing
• Deep understanding of the SDLC and software methodologies
• Proficiency in writing clear, concise and comprehensive test plans and test cases
• Sound understanding of all test types, test designs, test levels + test methods and techniques
• Solid knowledge of SQL and scripting and the ability to query and manipulate data
• Demonstrate understanding of one or more programming languages plus a strong working knowledge of Java and Python scripting languages
• Demonstrated experience with Web, mobile, and API testing
• Sound understanding of test management, risks, test strategy and documentation
• Possess exceptional troubleshooting skills 
• Experience with estimation techniques
• Experience working in an Agile/Scrum development process
• Demonstrated an ability to meet deadlines 
• Demonstrated passion for research, analysis and data driven outcomes
• Posses a User-Oriented perspective
• Able to constantly question the quality of the product; ask meaningful questions that will uncover more information and help perform testing effectively
• Able to understand a product or feature realization and architecture to pinpoint the root cause of an issue
• Value elegant simplicity, beautiful aesthetic, attention to detail, and human-centric design
• Able to collaborate well with key cross-discipline stakeholders
• Have a strong reputation for accountability and reliability
• Be comfortable owning projects
• Passionate about being extraordinary in both your work life and personal life
• Ability to communicate in a clear and succinct manner 
• Effectively evaluate information / data to make decisions
• Able to effectively collaborate remotely with colleagues across multiple time zones

WHO YOU ARE

• Dedicated and excel in a face-paced cross-functional Squad environment
• Thrive in the mindset of curiosity
• Renowned for being reliable and accountable
• Effectively articulate ideas and strategy
• Able to easily switch between strategic and tactical thinking
• Comfortable in a fluid environment with a high tolerance for ambiguity and change
• Growth-minded and open to coaching and mentorship

DESIRED IMPACT BY 3 MONTHS

• Complete 15Five’s new-hire onboarding and training for your role, learning about all aspects of our business and how your role supports all departments and the achievement of company goals
• Comfortably participate in the Quality Assurance departments test development process 
• Understand Department procedures, particularly within the squad/s
• Able to find answers independently and know whom to ask for help when necessary
• Understand the knowledge domain within the squad/s
• Develop an understanding of what our users want and need

DESIRED IMPACT BY 6 MONTHS

• Possess a deep understanding of how our product and features work
• Assume management of QA Testing in your Squad/s with historical perspective and a grasp of future direction 
• Familiar with Quality Assurance standards, guidelines, and best practices and be able to speak to these standards, guidelines, and best practices fluently 
• Meaningful participation in end-to-end automation
• Deep understanding of what our users want and need

DESIRED IMPACT BY 12 MONTHS

• Expert in how our product and features work
• Master understanding of process, product, architecture
• Confidently influence and guide the Engineering team
• Serve as a mentor to other colleagues
• Drive and collaborate on the end-to-end automation
• Sound understanding of what our users want and need
• Comfortable in an IC role for the next 12 - 24 months

SAMPLE WEEK IN THE LIFE

• Monday: Start the day with some deep work time and review of your priorities before joining a Squad gathering, get some more deep work done and attend the all-hands Boost to hear company updates and meet new hires. Provide regression testing.
• Tuesday: Provide smoke testing after deployment. Meet with key stakeholders to discuss implementation of a new feature, attend a Squad Huddle and a Squad Sprint Planning meeting. 
• Wednesday: Have a 1:1 with your Manager. Meet with the QA department for a knowledge sharing session before heading into deep work and another Squad Huddle. Attend the all-hands Boost to learn more about department initiatives or  micro-learnings. Provide regression testing.
• Thursday: Provide smoke testing after deployment. Prioritize your deep work time effectively based on Squad needs. Attend a Squad Estimation meeting and a Squad Scope meeting.
• Friday: Participate in a Squad Weekly Meeting and Developers Toolbox, before submitting your 15Five and participating in the Question Friday Boost.

15FIVE UNIVERSAL ATTRIBUTES

• Open to vulnerability, self-reflection, and candid feedback to grow personally and professionally
• Curious and committed to innovation, continuous learning, and growth 
• Self-motivated, self-responsible, and self-accountable

ABOUT 15FIVE