Vice President, Content Practices

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

Your Impact

As the Vice President of Content Practice Professional Services, you will lead the professional services technical team responsible for all content technologies, including content, architecture, ecosystems, and verticals practices. Reporting directly to the Senior Vice President of Professional Services and serving as a crucial member of the senior leadership team, you will shape the strategic vision and implementation of solutions in the Content practices. Your leadership will ensure the delivery of best-in-class, cost-effective solutions while managing customer escalations and driving additional implementation efficiency through automation and off-shore resources. You will play a pivotal role in making OpenText a world-class provider of Professional Services, providing counsel, managing projects and customers, and developing compelling thought leadership.

What the Role Offers

• Strategic Leadership: Lead the delivery of technical solutions for professional services projects, providing strategic vision for how OpenText delivers solutions in the Content practices.
• Resource Management: Ensure an optimal resources model including onshore, offshore, and 3rd party resources, driving revenue conversion and margin while managing external consultants' quality and deliverables.
• Financial Oversight: Forecast and take responsibility for the P&L of the practice, ensuring best-in-class cost-effective solutions and managing bid review and cost estimates for projects.
• Desired Outcomes: Take ownership of the Content practice from a technical perspective, driving revenue conversion, margin, and creating intellectual property. Implement global thought leadership initiatives, enhance communication with OpenText        customers and consultants, and mitigate risks proactively.
• Ideal Experience: Bring extensive experience and passion for delivering complex software professional services, along with technical knowledge of digital transformation professional services. Demonstrate leadership and organizational skills with distributed teams, managing complex requirements and customers, and evaluating 3rd party implementations for success.

What You Need to Succeed

• Experience: Extensive experience managing global and remote teams for professional services on enterprise software solutions, with a track record of successfully planning, implementing, and delivering solutions to Fortune 500 companies.
• Technical Expertise: Demonstrated technical leadership and gravitas, with the ability to work with customer-escalated contacts at the Vice President to C-level—experience managing complex projects and teams and organizing resources from internal  technical practices and 3rd parties.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to effectively work across EMEA and US time zones.
• Leadership Skills: Proven ability to identify, retain, and grow talent required for successful website development and maintenance.

One Last Thing

Join us at OpenText and lead the charge in driving excellence in Content Practice Professional Services. Your leadership and technical prowess will not only shape the future of our professional services offerings but also contribute to the success of our clients and the growth of our organization. If you're ready to make a significant impact and thrive in a dynamic, global environment, we invite you to apply and become an integral part of our team.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at accommodations@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.