Our Guiding Stars are the values at the heart of our organization that drive everything we do. We are committed to creating meaningful change not only in our industry but also in the communities we engage with. If our Guiding Stars resonate with you, we encourage you to consider joining our team.
- Drive Results: We think big, work smart, and execute fast to transform the future of commerce
- Cultivate Belonging: We welcome diverse backgrounds and experiences, driving positive change through inclusion and teamwork
- Champion Customers: We go the extra mile for our customers to help them unlock their full potential
- Adapt Boldly: We’re curious and innovative, we take risks and grow from our failures
Please note: We can currently offer full remote work for candidates based within Durham, NC, USA or New York City, NY.
The Opportunity:
commercetools’ represents the collective work of numerous teams; each team building a fraction of the overall platform to create a singular, powerful platform for our users. The Special Delivery team focuses our energy on enabling all these teams, building in their own way, to deliver high quality software to the world.
Your Mission:
- Communicate decisions and actions effectively and asynchronously to the team
- Assist team members proactively and with priority
- Ability to divide work tickets into achievable tasks and milestones for the rest of the team.
- Act as a consistent source of knowledge and counsel for other engineers
- Foster a culture in which the team feels psychologically safe to openly share their opinions
- Start and execute a technical Request for Comments (RFC) process to evaluate several alternatives, lead a decision, and collect feedback along the way
- Take leadership roles as part of an incident management team
- Use systematic debugging to diagnose all issues within the scope of their domain
What you need to succeed:
- 5+ years of SRE experience
- 2+ years of experience mentoring and supporting team members
- Experience writing automation tooling in Golang
- Experience using IaC tooling (Terraform or Kubernetes)
- Experience running production workloads in a major cloud provider (AWS, GCP or Azure)
- Familiarity in driving architectural discussions and initiatives across teams
- Experience providing high-quality code reviews to peers and junior engineers, both on and off the team, for development efforts critical to the team
- Strong time management skills
- Written and spoken English communication skills
We care about your Growth and Well-being
💰 Competitive compensation package: Generous compensation structure consisting of salary, competitive stock option package, various benefits and perks
☀️ Remote Work: Up to 60 days/year from a country different from your base country
💻 Open Learning & Development Budget
📚 ct Academy: Regular internal training sessions
⌚️ Flexibility: Morning person or night owl? We believe in outcome and motivated employees
🚀 Mindset & Growth: A diverse, creative workspace with an international culture & learning environment
For US-based roles
🩺 Well-Being: 100% employer-covered medical, dental, and vision insurance for staff and dependents
🌴 Work-Life Balance: Generous time off for personal time, vacation, parental leave, holidays, well-being, bereavement and volunteering
💰 Prepare For Your Future: 401k with company match
👐 Get Involved: Opportunities to join our Happiness Committee, Engage the Change DEI organization, Culture Committee, fitness challenges, artistic channels, and more!
For Durham-based roles
- Enjoy a flexible, hybrid working environment
- Newly updated modern office at the American Tobacco Campus in the heart of Downtown Durham
- Do you have a dog? We're a dog friendly office
- Kombucha on tap, coffee, tea, snacks, and catered lunches
- Semi-monthly team events
- Need a break? We have foosball, darts, ping pong, and a golf putting simulator
- Combination of individual work spaces and cozy meeting rooms
Come grow with us!
We are all different and that is what makes us stronger! We hire great people from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company better.
At commercetools, we are proud to be an equal opportunity workplace. We are committed to fair hiring practices regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
