People Operations Manager
Vitable Overview
At Vitable Health, our team of engineers, clinicians, and operators are building a delightful and affordable primary care benefit designed specifically for the 80 million Americans who are uninsured or under-insured.
We built Vitable because healthcare is complex and expensive, but everyone needs it. Our vertically integrated primary care program is delivered through a network of nurse practitioners via virtual or in-home visits. We designed our plan to make high-quality concierge care accessible to everyone.
We're growing quickly and are well-capitalized from world-class investors like YCombinator, Softbank, and First Round Capital along with incredible founders and operators with experience building and funding unicorns like Michael Seibel (YC, Twitch), Immad Akhund (Mercury), Allison Pickens (Gainsight), Jack Altman (Lattice), Dan Folkman (GoPuff) and others. We’re looking for passionate and dedicated team members to join Vitable and help us deliver care to more members!
The Role:
We're looking for an experienced People Operations Manager to oversee HR functions, including recruitment, employee relations, performance management, training, and compliance. This role is crucial in fostering a positive work culture and achieving company goals. As the first HR hire at Vitable, you’ll have the opportunity to build out company processes like employee onboarding plans and help implement employee feedback across the organization.
Responsibilities:
- Recruitment and Onboarding:
- Manage the recruitment life cycle, from job posting to offer stage for select roles.
- Collaborate with external recruiters to ensure that job searches go smoothly
- Collaborate with hiring managers to identify staffing needs.
- Conduct new employee orientations and manage onboarding and offboarding.
- Employee Relations:
- Act as a point of contact for employee inquiries and concerns.
- Provide guidance and support to employees on HR-related matters.
- Develop and execute employee wellness and engagement programs to foster a positive work environment and culture.
- Develop processes to gather and implement employee feedback.
- Performance Management:
- Administer performance review processes and provide guidance to employees.
- Develop a consistent performance improvement plan process and assist in their development and implementation.
- Track and analyze performance data to identify trends and areas for improvement.
- Training and Development:
- Coordinate and deliver training programs on various HR topics.
- Identify training needs and assist in the development of training plans.
- Monitor and evaluate training effectiveness and make recommendations for improvement.
- Compliance:
- Ensure compliance with federal, state, and local employment laws and regulations.
- Maintain up-to-date knowledge of HR best practices and legal requirements.
- Assist in the development and implementation of HR policies and procedures.
- HR Administration:
- Maintain accurate and up-to-date employee records and HRIS data.
- Process payroll and benefits administration tasks as needed.
- Prepare HR-related reports and metrics for management review.
- Events:
- Manage off-site and company event budgets.
- Schedule, coordinate, and plan all events and offsites.
Requirements
- Excellent interpersonal and communication skills, with an emphasis on empathy, discretion, and conflict resolution.
- Demonstrated ability to manage multiple priorities and navigate complex employee relations.
- Ability to handle sensitive information with integrity and confidentiality.
- A commitment to diversity, equity, and inclusion in all HR practices and policies.
- Strong attention to detail and organizational skills.
- Self-learner who takes initiative and is able to operate independently when executing a project.
Benefits
- Full Medical, Dental, Life and Vision coverage
- Access to Vitable’s Primary Care Benefit (in supported areas)
- A generous equity plan
- Unlimited PTO, Parental Leave
- Macbook and any other hardware you need to get your job done
- Mentorship program through First Round Capital
- Fun, creative, and collaborative work environment
- Office Supply Stipend and Professional Development Stipend
Why Vitable?
- You believe healthcare should be simple, accessible, and delightful for everyone.
- You want to join an incredibly ambitious team to build the #1 company in healthcare for hourly waged employees.
- You love working at a super fast cadence with a great team, and having fun while doing it.
- Benefits (medical/dental/vision insurance, Unlimited PTO, WFH stipend, mentorship opportunities through First Round Capital, team kickoffs and offsites, etc.)
- We're remote-first with a national team!
Vitable does not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. We’re committed to hiring the best team possible and value differences and diverse perspectives. Join us!
