In this role you will: 

• Be responsible to maintain the SCOM 2019 infrastructure. 

• Be responsible to maintain the SCOM Databases. 

• Perform administrative tasks from the Operation Manager console 

• Review and update SCOM console security, apply patches 

• Work with project managers and peers to understand and solve challenging technical problems 

• Identify the gaps and needs for infrastructure and other monitoring requirements. 

• Implement automation to streamline workflow to minimize manual efforts. 

• Be responsible for staying aware of business issues as they impact overall project plans. 

• Be responsible for the development and implementation of hardware, software, and networking for monitoring systems. 

• Ensure completeness and compatibility of the technical infrastructure to support system performance. 

• Be responsible for keeping informed of the latest, relevant technologies. 

• Follow and execute Rackspace change management by evaluating changes using RLA methods and develop MOPs for changes. 

• Facilitate Root Cause Analysis sessions. 

 

 

You will work with the following technologies every day: 

• Windows server 2012/2016/2019/2022 

• SCOM 2019 

• SQL Troubleshooting skills 

• SCORCH 

• Security Administration 

• Scripting & Automation 

• Self-Service Tools 

 

 

Required Qualifications: 

• 3+ Experience on System Center operations Manager 

• Knowledge of Windows systems (e.g. virtualization, networking, etc.) 

• Hands on technical experience deploying and supporting MS SQL & monitoring in a large enterprise environment. 

• Good working knowledge of scripting & automation. 

• Data Analysis and reporting skills. 

• Bachelor's degree, or relevant experience, in business or computer science. 

• Some project management experience preferred. 

• Working knowledge of clustering, SAN, and networking. 

• Requires 2-3 years' experience as a System Engineer. 

• Moderate technical knowledge in technology methodologies, design, and implementation. 

• General analytical and design skills at multi-product/multi-environment level. 

• Working knowledge of various database and software applications, and networking systems. 

 

 

Preferred Qualifications: 

·       Experience with the installation and administration of Microsoft System Center Operations Manager 2019 

·       Experience in application/network performance and availability monitoring. 

·       Experience using the Microsoft Windows PowerShell scripting engine to automate tasks with SCOM 

·       Experience with System Center Orchestrator. 

·       Experience major Microsoft technologies server operating systems, Active Directory, Exchange, SQL Server. 

·       Knowledge of server virtualization technologies, preferably VMware and Microsoft technologies. 

·       Good knowledge of DB queries. 

·       Knowledge of multiple processor systems, RAID hardware, SCSI attached, and storage area network solutions, preferably experience with HP and EMC hardware. 

·       Knowledge of data backup, replication, and encryption technologies. 

·       Knowledge of LAN/WAN network infrastructure technologies. 

·       Knowledge of HTTP, HTTPS, TCP/IP, SMTP, DNS, SSH, TELNET, SNMP 

 

 

Role requirements: 

• Excellent monitoring experience. 

• Recent experience interacting with APIs via scripting or programming. 

• Ability to automate and have good understanding of scripting and automation tools. 

• Ability to embrace what our customers are looking for instead of pushing for more flash. 

• Ability to document to a high standard. 

• A firm understanding of PCI requirements and the auditing process. 

• This person should be focused and proactive to think outside the box to meet customized requests requiring complex automation. 

• Remain aware of business issues as they impact overall project plans and take action, as needed.