# zoey byrd

zoey byrd is a remote worker on Himalayas, Internet Sales Manager at Miracle Toyota of North Augusta (Murphy Auto Group), based in United States.

Source: https://himalayas.app/@zoeybyrd

```text
Internet Sales Manager at Miracle Toyota of North Augusta, managing dealership leads and coordinating customer appointments across locations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | Online Sales Manager, BDC Agent, Customer Success Representative, Sales |
| Skills | Internet Sales, Business Development Center (BDC), Lead Management, Pipeline Management, Inbound Sales, Outbound Sales, Customer Relationship Management, Appointment Setting, Lead Follow Up, Digital Customer Engagement, Sales Coordination, Customer Retention, Customer Service, Data Entry, Record keeping |

## About

```text
At Miracle Toyota of North Augusta, I managed inbound and outbound internet leads across multiple dealership locations, guiding prospects through the sales process and keeping follow-up timely.

I used CDK CRM to organize lead pipelines, document customer interactions, and track follow-up activity. I also coordinated appointments and handoffs with sales and finance teams.

Before that, as a BDC Agent for Miracle Toyota of North Augusta/Miracle Nissan of North Augusta/Miracle CDJR of Aiken/Miracle Nissan of Augusta/Miracle Infiniti of Augusta, I handled calls for sales and service across five locations and scheduled customer appointments. I received the 2025 BDC Representative of the Year award.

My earlier experience includes customer service, retail operations, and emergency communications. At Palm Beach Tan, I supported store operations and helped train team members; at McCormick County Emergency Services, I handled emergency communications and dispatch coordination.
```

## Experience

### Internet Sales Manager

Miracle Toyota of North Augusta (Murphy Auto Group). Mar 2026 - Aug 2026

```text
Managed inbound and outbound internet leads across multiple dealership locations, guiding prospects through the sales process and maintaining timely follow-up. Built customer relationships through phone, email, text, and other digital channels, and used CDK CRM to organize lead pipelines and document interactions.
```

Skills: CDK-CRM, Lead-Management, Customer-Relationship-Management, Phone-Communication, Email-Communication, Text-Communication, Appointment-Setting, Sales-Coordination, team-training, Hybrid-Work

### BDC Agent

Miracle Toyota of North Augusta/Miracle Nissan of North Augu. Apr 2025 - Mar 2026

```text
Handled high-volume inbound and outbound calls for sales and service departments across five dealership locations. Qualified customer inquiries, followed up with prospective buyers, and scheduled and confirmed sales and service appointments.
```

Skills: CRM, Lead-Management, Customer-Service, Phone-Communication, Email-Communication, Text-Communication, Appointment-Scheduling, Data-Entry, Hybrid-Work

### Team Leader

Palm Beach Tan. Dec 2024 - May 2025

```text
Supported daily store operations and helped train team members on service standards and procedures. Managed memberships, contracts, and customer records while promoting memberships and services through customer-focused conversations and upselling.
```

Skills: Customer-Service, team-training, Membership-Management, Upselling, Record-keeping

### Key Carrier

Dollar General. Sep 2024 - Apr 2025

```text
Supported store opening and closing procedures, cash handling, and daily operational tasks. Assisted with inventory and team coordination while helping maintain store standards.
```

Skills: Cash-Handling, Inventory-Management, Team-Coordination, Store-Operations

### Server | Bartender

Victoria Mexican Restaurant. Jan 2024 - Sep 2024

```text
Delivered attentive customer service in a fast-paced restaurant environment while managing multiple tables and priorities. Processed cash and card transactions, communicated orders with kitchen and bar staff, and addressed guest concerns professionally.
```

Skills: Customer-Service, Cash-Handling, POS-systems, Communication-Skills, Multitasking

### 911 Telecommunicator

McCormick County Emergency Services. May 2023 - Aug 2023

```text
Handled emergency communications and dispatch coordination in a high-pressure environment. Maintained accurate records and communicated clearly while managing time-sensitive information.
```

Skills: Emergency-Communications, Dispatch-Coordination, Record-keeping, Time-Management

### Crew Member

Zaxby's. May 2022 - Apr 2023

```text
Helped lead daily team operations, support service efficiency, and train employees. Assisted management with maintaining service standards and coordinating team responsibilities.
```

Skills: Team-Leadership, Training, Service-standards, Operations

## Education

### Augusta Technical College

Some College Coursework, General Studies. 2024 - 2025

```text
Completed some college coursework from August 2024 to April 2025.
```

### Evans High School

High School Diploma, General Studies

```text
Completed high school diploma in May 2021.
```

## Tech stack

- Microsoft Office

To contact zoey, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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