# Zharia Banks

Zharia Banks is a remote worker on Himalayas, Substitute Teacher at Wichita Falls ISD, based in United States.

Source: https://himalayas.app/@zhariabanks

```text
Customer-focused financial services and customer service professional.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | United States |
| Authorized to work in | United States |
| Job categories | Financial Services Sales Agent, Collections Specialist, Claims Adjuster, Loan Processor, Branch Operations Manager, Substitute Teacher, Caregiver, Tax Preparation Specialist, Financial Services Advisor, Financial Services Sales Consultant, Financial Services Associate, Financial Services Specialist, Finance Representative, Financial Services Officer, Customer Service |
| Skills | Debt Collection, Claims Processing, Regulatory Compliance, Financial Reporting, Microsoft Word, Microsoft Office, Excel, Data Entry, Verbal Communication, Written Communication, Time Management, Team Leadership, Customer Relationship Management, Operations Management, Strategic Planning, SAFe, Account Management |

## What I'm looking for

```text
I am seeking a customer-focused role in financial services or claims where I can apply collections, compliance, and client-communication skills, grow into leadership, and work within a collaborative, process-driven team.
```

## About

```text
I am a results-driven customer service and financial services professional with hands-on experience in debt collections, claims processing, loan assistance, and client account management. I have supported branch operations in interim leadership roles, negotiated payments on delinquent accounts, prepared federal tax returns, and maintained accurate financial documentation while ensuring regulatory compliance.

My background spans fast-paced environments from manufacturing to education and senior care, where I consistently prioritized communication, problem-solving, and process adherence. I hold a Texas All Lines Insurance Adjuster License and IRS PTIN, and I bring strong Microsoft Office skills, time-management, and a track record of fostering positive client and team relationships.
```

## Experience

### Substitute Teacher (current)

Wichita Falls ISD. Oct 2023 - Present

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Implement lesson plans and maintain classroom structure while fostering a safe, inclusive learning environment and managing student behavior to ensure engagement.
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Skills: Communication-Skills, Classroom-Management, Lesson-Planning, Student-Engagement, Behavior-Management, Time-Management

### Caregiver

Brookdale Senior Assisted Living. Aug 2023 - Feb 2024

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Assisted residents with daily living activities, built positive relationships with residents and families, and monitored conditions to ensure safety and compliance with facility standards.
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Skills: Resident-Care, Patient-Monitoring, Safety-Compliance, Documentation, Communication-Skills

### Financial Service Representative

World Finance. May 2022 - Dec 2022

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Managed inbound/outbound customer communications, processed loan applications, negotiated payments on delinquent accounts, and maintained accurate collection documentation and financial spreadsheets.
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Skills: Collections, Loan-Processing, Customer-Service, Data-Entry, Tax-Preparation

### Claims Adjuster

[Allstate Insurance](https://himalayas.app/companies/allstate). Aug 2021 - Dec 2021

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Handled inbound/outbound client communications, mediated between customers and adjusters, prepared detailed claim reports, and coordinated payment processing to resolve claims.
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Skills: Claims-Processing, Client-Communication, Report-Writing, Regulatory-Compliance, Mediation

### Wax Operator

Arconic. Jan 2019 - May 2020

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Operated production equipment, maintained daily production logs and documentation, assisted assembly line processes, and met productivity and quality standards in a fast-paced manufacturing environment.
```

Skills: Production, Equipment-Operation, Documentation, Quality-Control, Time-Management

## Education

### Langston University

Criminal Justice. 2017 - 2019

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Completed 50 credit hours in Criminal Justice at Langston University from 2017 to 2019.
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### Hirschi High School

High School Diploma, General Education

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Earned a high school diploma from Hirschi High School in Wichita Falls, Texas in 2017.
```

## Tech stack

- Gmail
- SAFe
- Jan

To contact Zharia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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