# zarina Kapaj

zarina Kapaj is a remote worker on Himalayas, Loan Processor at National Mortgage Home Loans, based in Greece.

Source: https://himalayas.app/@zarinagroballi

```text
Loan Processor at NATIONAL MORTGAGE HOME LOANS, moving residential mortgage files through underwriting and closing.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Greece |
| Authorized to work in | United States |
| Salary expectations | 25k-35k USD |
| Job categories | Loan Processor, Closer, Sales Specialist, Back Office Assistant, Legal Specialist |
| Skills | Residential Mortgage Processing, Mortgage Underwriting, Loan Documentation, Closing Disclosure, Tax and Escrow Calculations, Property Tax, Mortgage Closing, Loan File Management, Documentation Verification, Compliance Documentation, Legal Research, Legal Document Preparation, Sales Pipeline Management, Customer Scheduling, Delivery Operations |

## About

```text
At NATIONAL MORTGAGE HOME LOANS, I process residential mortgage files through underwriting and closing. I review loan requirements and documentation, follow up on outstanding conditions, and coordinate with borrowers and internal teams to keep files moving toward approval.

Previously, I worked as a Closer at NATIONAL MORTGAGE HOME LOANS, reviewing closing documents and figures and coordinating with the parties involved in settlement. My experience also includes sales and delivery operations, back-office documentation, and legal support at the Ministry of Health and Social Protection.
```

## Experience

### Loan Processor (current)

National Mortgage Home Loans. Jun 2026 - Present

```text
Process and manage residential mortgage loan files through underwriting and closing. Review loan files, coordinate with parties to obtain documentation, and track outstanding conditions.
```

Skills: Mortgage-Processing, Underwriting, Loan-Documentation, Communication-Skills, Attention-To-Detail, Problem-Solving

### Closer

National Mortgage Home Loans. Jan 2026 - Jun 2026

```text
Managed final stages of residential mortgage loan files prior to closing. Reviewed loan documentation, calculated closing figures, and coordinated with parties to resolve outstanding requirements.
```

Skills: Mortgage-Closing, Loan-Documentation, Tax-and-Escrow-Calculations, Closing-Disclosure-Review, Coordination, Attention-To-Detail

### Team Lead – Sales Specialist

Superior Auto Finance. Dec 2023 - Nov 2025

```text
Led a team of sales agents, scheduled customer appointments, and acted as primary point of contact for incoming leads. Monitored agent activity, identified customer financial needs, and supported deal closures.
```

Skills: Team-Leadership, Sales, Customer-Service, Appointment-Scheduling, Pipeline-Management, Negotiation, CRM

### Junior Legal Specialist

Ministry of Health and Social Protection. Oct 2023 - Apr 2024

```text
Provided legal and administrative support in review, preparation, and processing of official documentation. Conducted legal research and assisted in preparation of legal documents.
```

Skills: Legal-Research, Documentation-Preparation, Administrative-Support, Legal-Compliance, Record-keeping

### Project Coordinator / Sales Specialist

Tree Of Life. May 2023 - Dec 2023

```text
Assisted business owners in securing working capital through a private equity firm. Coordinated daily workflow, managed client inquiries, and supported the sales pipeline.
```

Skills: Sales, Client-Management, Project-Coordination, Lead-Tracking, Documentation, Communication-Skills

### Back Office Assistant

iSupport. Feb 2022 - May 2023

```text
Performed document verification, data entry, and quality checks on recorded calls in English, Greek, and Italian. Supported settlement processes and maintained organized record-keeping systems.
```

Skills: Document-Verification, Data-Entry, Quality-Assurance, Record-keeping, Microsoft-Office, IT-Support

### Team Lead – Delivery Operations

[Amazon](https://himalayas.app/companies/amazon). Aug 2019 - Dec 2020

```text
Oversaw daily delivery operations for a contracted delivery service provider working with Amazon. Managed delivery routes, coordinated driver schedules, and served as primary point of contact for drivers and Amazon logistics teams.
```

Skills: Delivery-Operations, Route-Management, Team-Leadership, Logistics-Coordination, Customer-Service, Communication-Skills

## Education

### University of Tirana

Lawyer, Law. 2019 - 2024

```text
Pursued a degree in Law at the University of Tirana, completing studies in August 2024.
```

## Tech stack

- Google Drive
- Microsoft Excel
- Microsoft Word

To contact zarina, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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