# Yvonne Maldonado

Yvonne Maldonado is a remote worker on Himalayas, Restaurant Manager at Gleneagles Country Club, based in United States.

Source: https://himalayas.app/@yvonnemaldonado

```text
Customer Service Specialist with experience at Invited Clubs and in healthcare, resolving concerns and coordinating schedules, timesheets, and patient records.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 65k+ USD |
| Job categories | Customer Service, Restaurant Manager, Banquet Captain, Certified Nursing Assistant, Unit Secretary, Patient Care Technician |
| Skills | Customer Service, Patient Support, Issue Resolution, Payroll Processing, Timesheet management, Scheduling, Administrative Support, Electronic Records, Healthcare Documentation, HIPAA compliance, Confidentiality, POS systems, Data Entry, Reporting, Microsoft Office |

## About

```text
At Gleneagles Country Club — Invited Clubs, I reviewed timesheets, maintained payroll-related records, and managed schedules and operational reports as Restaurant Manager. I also resolved member concerns and trained employees on service standards, POS technology, and administrative procedures.

At Cheyenne Medical Center, I assisted patients with daily care and shared their concerns and observations with nursing staff. At Texas Health Resources / Presbyterian, I handled patient inquiries and maintained electronic patient information while following documentation and confidentiality procedures.
```

## Experience

### Restaurant Manager

Gleneagles Country Club. Jan 2024 - Dec 2026

```text
Managed employee schedules, timesheets, and payroll records. Resolved member inquiries and trained staff on service standards and POS technology.
```

Skills: Payroll, Scheduling, Timesheets, POS-systems, Electronic-Records, Corporate-Trainer, Customer-Service, Issue-Resolution

### Banquet Captain

Stonebriar Country Club. Jan 2022 - Dec 2024

```text
Managed banquet staff timesheets and payroll processing. Coordinated staff assignments and event schedules, and responded to client requests.
```

Skills: Payroll, Scheduling, Timesheets, Event-Coordination, Staff-Management, Customer-Service

### Certified Nursing Assistant

Cheyenne Medical Center. Jan 2019 - Dec 2021

```text
Assisted patients with daily care needs while maintaining confidentiality. Communicated patient concerns to nursing staff and followed healthcare documentation procedures.
```

Skills: Patient-Care, Confidentiality, Healthcare-Documentation, Communication-Skills, HIPAA

### Unit Secretary / Patient Care Technician

Texas Health Resources / Presbyterian. Jan 2016 - Dec 2018

```text
Managed incoming calls, patient inquiries, and administrative requests in a hospital setting. Maintained electronic patient information and supported accurate documentation.
```

Skills: Administrative-Support, Electronic-Records, Patient-Confidentiality, Communication-Skills, Multitasking

## Education

### Healthcare Compliance & Safety

Training, Healthcare Compliance

```text
Completed training in healthcare compliance and safety, covering HIPAA awareness, bloodborne pathogens, specimen transportation, and incident reporting.
```

### Vinepress Learning Center

CNA Program, Nursing

```text
Completed a CNA program at Vinepress Learning Center in 2018.
```

### Everest College

Certificate, Medical Office Administration

```text
Completed a Medical Office Administration program at Everest College in 2011.
```

### Garland High School

Diploma, General Studies

```text
Earned a high school diploma from Garland High School in 2010.
```

## Tech stack

- Epic
- Microsoft Office

To contact Yvonne, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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