# Yuvan Aravind

Yuvan Aravind is a remote worker on Himalayas, Technical Support Engineer - Billing Partner Operations at Zoho Corp, based in India.

Source: https://himalayas.app/@yuvanaravind

```text
Solutions Engineer at ZOHO CORP building JavaScript and API integrations for customer Proof-of-Value projects.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 2500k+ INR |
| Job categories | Solutions Engineer, Technical Support Engineer, Data Associate, Customer Success Associate |
| Skills | Solutions Engineering, Technical Pre Sales, Proof Of Value Integrations, Technical Discovery, Requirements Gathering, RFP Responses, RFI Response, Technical Demos, JavaScript, SQL, Python, REST APIs, Webhooks, OAuth |

## About

```text
At ZOHO CORP, I partner with Account Executives on technical sales cycles, conduct customer discovery, and lead Proof-of-Value integrations. I build custom UI widgets and API and webhook workflows, and present technical demos and workshops to global partners.

I built middleware connecting billing events with external SMS/WhatsApp gateways, and developed a Python utility for compiling enterprise architecture and technical requirements for RFP responses. Previously, at FREIGHTOS, I used SQL to investigate air-cargo tariff anomalies, and at AMAZON DEVELOPMENT CENTRE, I analyzed production ML data and authored troubleshooting SOPs.
```

## Experience

### Technical Support Engineer - Billing Partner Operations (current)

Zoho Corp. Jul 2024 - Present

```text
Partner with Account Executives to drive technical sales cycles, conduct customer discovery, and lead POV integrations using JavaScript and Python. Develop technical demos and deliver onboarding workshops to 250+ global partners.
```

Skills: JavaScript, Python, REST-APIs, Webhooks, OAuth, HTTP, JSON, Postman, Technical-Demos, RFP-Support, Customer-Discovery, Cross-Functional-Collaboration

### Data Associate & Customer Success

[Freightos](https://himalayas.app/companies/freightos). Jan 2023 - Jun 2024

```text
Utilized SQL to query and interpret global air-cargo tariff datasets, detecting pricing anomalies to address customer issues. Acted as a liaison between technical and commercial teams to improve feature adoption and client satisfaction.
```

Skills: SQL, Data-Interpretation, Problem-Solving, Customer-Success, Cross-Functional-Collaboration

### Data Associate & ML Trainer

[Amazon Development Centre](https://himalayas.app/companies/amazon). Oct 2021 - Dec 2022

```text
Executed systematic error analysis on high-volume production ML datasets, resolving edge-case anomalies. Authored troubleshooting SOPs and trained cross-functional operations associates.
```

Skills: Machine-Learning, Data-Analysis, Troubleshooting, SOP-Development, Training

## Education

### Madura College

Bachelor of Science, Physics

```text
Bachelor of Science in Physics from Madura College, Madurai, Tamil Nadu, completed in 2020.
```

## Tech stack

- Postman
- Slack
- JavaScript
- Python
- JSON
- macOS
- Google Workspace
- Zoom
- SQL
- REST APIs

To contact Yuvan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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