# Yulu Ipo Yulu Ipo is a remote worker on Himalayas, Administrative & Accounting at PT Valrhona Bali Chocolate Park, based in Indonesia. Source: https://himalayas.app/@yuluipo ```text Administrative and Accounting professional at PT Valrhona Bali Chocolate Park, processing invoices and reconciliations in Xero. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Indonesia | | Authorized to work in | Indonesia | | Salary expectations | 40000k+ IDR | | Job categories | Executive Assistant, Accounting Assistant, Customer Service, Purchasing Assistant, Personal Assistant, Operations Support Specialist | | Skills | Executive Support, Administrative Support, Invoice Processing, Account Reconciliation, Purchasing, Procurement, Customer Service Operations, Customer Service, Insurance Documentation, Regulatory Reporting, OJK Compliance, AML, Infosec, Data Entry, Database Maintenance | ## About ```text At PT Valrhona Bali Chocolate Park, I process invoices, expense records, and account reconciliations in Xero. I also maintain financial and employee data and prepare documentation and reports for audits and compliance activities. Previously, I supported executive and villa operations at PT Zumi Studio Bali and purchasing and accounting at PT Beef Kartel. At Fintech Tokomodal, I managed customer service operations and prepared complaint documentation for Indonesia's Financial Services Authority (OJK); at Zurich Insurance, I received the Employee Excellence Award. ``` ## Experience ### Administrative & Accounting (current) PT Valrhona Bali Chocolate Park. Apr 2024 - Present ```text Process invoices, expense records, and account reconciliations in Xero, maintaining accuracy and audit-readiness. Coordinate communications with suppliers and internal teams, and support management with scheduling and operational coordination. ``` Skills: Xero, Invoice-Processing, Account-Reconciliation, Data-Entry, Database-Maintenance, HR-Reporting, Scheduling, Excel, Google-Workspace ### Personal Assistant / Villa Operations Coordinator PT Zumi Studio Bali. Dec 2023 - Apr 2024 ```text Managed executive calendars, appointments, travel arrangements, and meetings. Liaised with vendors and coordinated online reservations, maintenance schedules, and budgeting. ``` Skills: Calendar-Management, Travel-Arrangements, Meeting-Coordination, Vendor-Management, Booking-Management, Budgeting, Excel ### Purchasing & Administrative Accounting PT Beef Kartel. Jun 2023 - Dec 2023 ```text Processed supplier invoices, petty cash, and daily accounting records. Managed purchasing and procurement end to end, and maintained purchasing documentation and stock records. ``` Skills: Purchasing, Procurement, Invoice-Processing, Petty-Cash, Accounting, Stock-Management, Excel ### Operations Support Kohal E-Sport. Oct 2021 - Jan 2023 ```text Managed online operations supporting more than 4,000 users. Coordinated reports, scheduling, research, and administrative projects, and supported process improvements. ``` Skills: Operations-Management, Reporting, Scheduling, Research, Process-Improvement, Excel ### Customer Service Supervisor Fintech Tokomodal. Oct 2018 - Sep 2021 ```text Managed customer service operations while maintaining service level standards. Investigated customer concerns, coordinated resolution, and prepared complaint documentation for regulatory compliance. ``` Skills: Customer-service-management, CRM, Complaint-Handling, Regulatory-Compliance, Reporting, Team-Coordination ### Customer Service Representative [Zurich Insurance](https://himalayas.app/companies/zurich-insurance). Mar 2016 - Sep 2018 ```text Assisted customers by telephone and email on insurance policies and claims-related requirements. Reviewed insurance documentation for completeness and accuracy, and followed up on pending requirements. ``` Skills: Customer-Service, Insurance, Claims-Processing, Documentation-Review, Communication-Skills ### Customer Service Representative Avrist Assurance. Apr 2013 - Mar 2016 ```text Provided high-volume customer support and managed policy inquiries and customer documentation. Improved customer satisfaction through proactive communication. ``` Skills: Customer-Service, Policy-Management, Communication-Skills, Documentation ## Education ### STMIK Indo Daya Suvana Bachelor of Information Technology, Computer Information Systems ```text Bachelor of Information Technology in Computer Information Systems, completed in 2023. ``` ### Bina Sarana Informatika Associate Degree, Management Administration ```text Associate Degree in Management Administration, completed in 2012. ``` ### ISO 27001 Information Security Awareness, Information Security ```text Completed Information Security Awareness training aligned with ISO 27001 standards. ``` ### Avrist Anti-Money Laundering, Compliance ```text Completed Anti-Money Laundering training. ``` ### Mekari University Comprehensive HR Administration, Human Resources ```text Completed Comprehensive HR Administration training. ``` ### AFPI Supervisor Customer Service, Customer Service ```text Completed Supervisor Customer Service training. ``` ### LinkedIn Learning Managing a Customer Service Team, Customer Service ```text Completed Managing a Customer Service Team course. ``` ### Avrist Service Excellence Program, Customer Service ```text Completed Service Excellence Program training. ``` ### ILC English Business, English ```text Completed English Business course. ``` ### BNSP Junior Web Developer, Web Development ```text Certified as Junior Web Developer. ``` ### Google Fundamentals of Digital Marketing, Digital Marketing ```text Completed Fundamentals of Digital Marketing certification. ``` ### Coursera Introduction to Google SEO, Search Engine Optimization ```text Completed Introduction to Google SEO course. ``` ## Tech stack - Xero - Google Workspace - Google Sheets - Microsoft Excel - ChatGPT - Microsoft Word - Microsoft PowerPoint - Claude To contact Yulu, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Claudia Meriyan](https://himalayas.app/@claudiameriyan): Recruitment Support, PT Usaha Kreatif Indonesia - [lola masta](https://himalayas.app/@lolamasta): Purchasing Staff, PT Ratu Baut Jaya - [Monica Revina](https://himalayas.app/@monicarevina): Virtual Assistant & Email Marketing Intern, Selenightco - [Sekar Ayu Putri Darmawan](https://himalayas.app/@sekarayuputridarmawa): Inbound Call Center Representative, PT Bank Mandiri (Persero) Tbk - [Maya Sari](https://himalayas.app/@mayasari): General Administrative Executive, PT Himalaya Wellness Indonesia - [Bella Christin](https://himalayas.app/@bellachristin): Client Relations, PT VOffice (Invest In Asia) - [fatma junita](https://himalayas.app/@fatmajunita): Data Entry & Support Specialist, Grab Indonesia - [Putri Marita](https://himalayas.app/@putrimarita): Finance & Operations Manager, PT Total Hospitality Solutions - [Nandito Adi Kurniawan](https://himalayas.app/@nanditoadikurniawan): Personal Assistant to Head of Personnel Administration & Operations Lead, Ministry of Finance, Republic of Indonesia - [Maya Jonathan](https://himalayas.app/@mayajonathan): Administrative Assistant, Delta Meubel, Ltd.