# Wiston Amilcar Bermudez Mendieta Wiston Amilcar Bermudez Mendieta is a remote worker on Himalayas, Intake Specialist (Lemon Law) at Remote (USA), based in Nicaragua. Source: https://himalayas.app/@wistonamilcarbermude ```text I drive B2B sales and legal intakes through high-volume outreach, qualification, and client communication. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Nicaragua | | Authorized to work in | Nicaragua | | Salary expectations | 60k+ USD | | Job categories | Sales Development Representative, Account Executive, Intake Specialist, Business Development Representative, Sales Team Lead, Customer Service | | Skills | Salesforce, HubSpot, Zoho, Dolphin, Filevine, Lead Generation, Lead Qualification, Cold Calling, B2B Sales, Account Management, SaaS Sales, Product Demonstrations, Inbound Sales, Outbound Sales, Legal Intake, Personal Injury Intake, Lemon Law Attorney, Immigration Intake, Full cycle Sales, Contract Negotiation, Team Leadership, Coaching, BANT, SPIN Selling, Slack, Zoom, Microsoft Teams, Google Workspace, English, Spanish | | LinkedIn | https://linkedin.com/in/wiston-bermudez-02a308223 | ## What I'm looking for ```text I'm looking for a role where I can apply high-volume sales or legal intake experience, strong CRM discipline, and bilingual client communication while contributing to pipeline growth, client qualification, and team performance. ``` ## About ```text I've driven B2B sales, SaaS outreach, and legal client intake across remote U.S. markets, including Bobtail, Alonso & Alonso Law Firm, Criminal Helpline, and Concentrix supporting Vonage Business. At Concentrix, I progressed through SDR, Account Executive, and B2B SDR/BDR Team Lead responsibilities. I booked demos at a 30% rate, exceeded quarterly sales targets by 25%, increased average deal size by 18%, and coached 10+ SDRs and BDRs to increase qualified lead generation by 30%. I'm fluent in English and Spanish, and I combine empathetic client communication with disciplined CRM management in Salesforce, HubSpot, Zoho, Dolphin, and Filevine. My work includes qualifying Lemon Law, personal injury, and immigration cases, managing full sales cycles, and maintaining high-volume outreach and accurate case documentation. ``` ## Experience ### Intake Specialist (Lemon Law) Remote (USA). Oct 2025 - Jun 2026 ```text Managed high-volume inbound and outbound calls, qualifying clients based on Lemon Law eligibility and vehicle defect criteria. Conducted detailed client intakes, gathered and verified key information, and entered case data into CRM systems. ``` Skills: CRM, Lemon-Law, Client-intake, Call-Handling, Data-Entry, Communication-Skills ### Account Executive Bobtail. Sep 2024 - Sep 2025 ```text Discovered clients' business needs and proposed tailored logistics solutions. Analyzed market trends to align marketing and sales strategies, and negotiated and closed B2B contracts while maintaining a strong opportunity pipeline. ``` Skills: B2B-Sales, Negotiation, Pipeline-Management, Market-Analysis, Logistics ### Treatment Coordinator Perfect Smile Doc. Apr 2024 - Sep 2024 ```text Explained dental treatment plans and costs to patients, verified insurance coverage, and coordinated care plans with providers. Scheduled patient appointments and followed up on treatment phases. ``` Skills: Patient-Coordination, Insurance-Verification, Scheduling, Communication-Skills ### Sales Executive – Full Sales Cycle Criminal Helpline. Jan 2024 - Apr 2024 ```text Cold-called criminal defense attorneys with high-quality prequalified leads. Conducted end-to-end sales from outreach to contract close, maintaining a daily call volume of 200+ and generating 15+ new clients monthly. ``` Skills: Cold-Calling, Full-cycle-Sales, Lead-Generation, B2B-Sales ### Intake Specialist (Inbound/Outbound – Personal Injury & Immigration) Alonso & Alonso Law Firm. Feb 2022 - Apr 2024 ```text Handled inbound and outbound calls to screen and pre-qualify clients for personal injury and immigration legal cases. Collected, verified, and entered detailed personal and legal information into intake systems for accurate case processing. ``` Skills: Legal-Intake, Personal-Injury, Immigration, CRM, Call-Handling, Data-Entry ### Cold Caller – SAAS Sales Liquor Spilt. Sep 2023 - Dec 2023 ```text Promoted a SaaS platform through 100+ daily cold calls. Scheduled product demos via Google Meet and closed deals, increasing the client database with new business sign-ups. ``` Skills: Cold-Calling, SaaS-Sales, Product-Demonstrations, Google-Meet, Closing ### Account Executive (AE) Concentrix (Vonage Business). Mar 2018 - Aug 2023 ```text Managed full sales cycle from discovery to deal close, averaging 15–20 new client acquisitions per month. Conducted tailored product demos, negotiated contracts, and onboarded new clients, regularly upselling additional features. ``` Skills: Full-cycle-Sales, Product-Demonstrations, Negotiation, Onboarding, Upselling, Account-Management ### Sales Development Representative (SDR) Concentrix (Vonage Business). Mar 2018 - Aug 2023 ```text Conducted 100–200 outbound calls per day to identify and engage decision-makers across various industries. Researched target accounts to tailor outreach, qualified leads using BANT/SPIN criteria, and maintained accurate records in Salesforce/HubSpot. ``` Skills: Lead-Generation, Cold-Calling, BANT, SPIN, Salesforce, HubSpot, Appointment-Setting, Account-Research ### B2B SDR/BDR Team Lead Concentrix (Vonage Business). Mar 2018 - Aug 2023 ```text Supervised and mentored a team of 10+ SDRs and BDRs, providing coaching, training, and performance feedback. Developed outreach scripts and email sequences, analyzed team KPIs, and facilitated alignment between SDRs, AEs, and Marketing. ``` Skills: Team-Leadership, Coaching, Training, Performance-Management, KPI-Analysis, Outreach-Strategy, Email-Sequences, Objection-Handling ### Customer Service Agent Accedo Technologies. Jan 2016 - Feb 2018 ```text Assisted customers with billing and service issues via inbound channels. Resolved complaints, maintained CRM records, and handled emails, chats, and de-escalations with professional conduct. ``` Skills: Customer-Service, Billing, CRM, Complaint-Resolution, Email, Chat, De-escalation ## Tech stack - Salesforce - Slack - Microsoft Teams - HubSpot - Google Workspace - Zoom - Filevine To contact Wiston Amilcar, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Martha Suarez](https://himalayas.app/@marthasuarez): Intake Specialist, Legal Soft Solutions - [Javier Bolaños](https://himalayas.app/@javierbolaos): Customer Retention Specialist, FoundEver - [Marlon Montesino](https://himalayas.app/@marlonmontesino): Sales Development Representative, Upwork - [Mario Gaitan](https://himalayas.app/@mariogaitan): Subcontractor Recruiter, DiBara Masonry - [guillermo prado](https://himalayas.app/@guillermoprado): Legal Assistant, Downtown L.A. 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