# William Rodriguez

William Rodriguez is a remote worker on Himalayas, Especialista Servicios TI at Telefonica Colombia, based in Colombia.

Source: https://himalayas.app/@williamrodriguez1

```text
IT services specialist at Telefonica Colombia who coordinated the CRM migration to Huawei Cloud and certified SOAP interfaces.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Colombia |
| Authorized to work in | Colombia |
| Salary expectations | 40k+ USD |
| Job categories | IT Services Specialist, Integration Architect, IT Applications Specialist, Identity And Access Management Specialist |
| Skills | IT Service Management, Systems Integrations, REST, SOAP, SOA, CRM, Huawei Cloud, SQL, Oracle Database, Pl SQL, IAM, Oracle Identity Management, Application Support, Incident Management, IT Security Auditing |
| LinkedIn | https://linkedin.com/in/will-i-ax |

## About

```text
At Telefonica Colombia, I coordinated the technical validation and operational continuity of the CRM migration to Huawei Cloud. I led certification of SOAP interfaces with legacy systems and helped ensure database, server, and service integrity during the transition.

Earlier, I supported critical CRM services at Arus and worked on identity and access management at Telefonica Colombia using Oracle Identity Manager. I also bring experience with REST and SOAP integrations, SQL and Oracle databases, and Splunk monitoring.
```

## Experience

### Especialista Servicios TI

Telefonica Colombia. Oct 2021 - Mar 2026

```text
Diseñó y supervisó arquitecturas REST y SOAP para integración de sistemas legados, lideró la evolución del CRM y coordinó equipos multidisciplinarios. Gestionó bases de datos SQL para monitoreo y diagnóstico de incidencias críticas.
```

Skills: REST, SOAP, CRM, SQL, Middleware, QA, DBA, Huawei-Cloud, Liderazgo-de-equipos, Gestión-de-datos

### Profesional Soporte Aplicativos

Telefonica Colombia. Oct 2020 - Oct 2021

```text
Gestionó el ciclo de vida de incidencias y problemas, asegurando la estabilidad operativa de aplicaciones críticas. Lideró diagnósticos técnicos para la evolución y estabilización de sistemas, alineados con OKRs institucionales.
```

Skills: Gestión-De-Incidencias, Resolução-De-Problemas, Diagnóstico-Técnico, OKRs, Automation, Rendimiento

### Profesional Seguridad Operacional TI

Telefonica Colombia. Aug 2019 - Oct 2020

```text
Lideró la mesa de gestión de usuarios y accesos, coordinando un equipo de 5 especialistas en administración de privilegios. Ejecutó auditorías de seguridad y desarrolló flujos en Oracle Identity Manager (OIM).
```

Skills: IAM, Oracle-Identity-Management, Gestão-De-Acessos, Auditoría-De-Seguridad, Liderazgo-de-equipos, Gestão-De-Acessos-Privilegiados

### Especialista de Servicios y Aplicaciones

Arus. Sep 2017 - Aug 2019

```text
Responsable de la continuidad operativa y resolución de fallas de alta prioridad del CRM BES bajo esquemas on-call. Realizó diagnóstico avanzado en bases de datos Oracle, servidores Linux y herramientas de monitoreo Splunk, coordinando técnicamente en inglés con equipos globales.
```

Skills: CRM-BES, Oracle-DB, Linux, Splunk, Monitoreo, Soporte-24-7, Troubleshooting, International-Collaboration, Inglês-Técnico

## Education

### Asturias Corporación Universitaria

Especialización, Business Intelligence

```text
Pursuing a specialization in Business Intelligence.
```

### Huawei

Huawei Cloud Service Training, Cloud Services

```text
Completed Huawei Cloud Service Training (40 hours) in 2025.
```

### Universidad Cooperativa de Colombia

Ingeniero de Telecomunicaciones, Telecommunications Engineering

```text
Earned a degree in Telecommunications Engineering in 2016.
```

### CertiProf

Professional Certificate, Scrum

```text
Earned professional certificates in Scrum Master, Scrum Product Owner, Scrum Foundation, Scrum Developer, and Professional Certificate.
```

### EUD Academy

Diplomado, Big Data and Data Analytics

```text
Completed a diploma in Big Data and Data Analytics.
```

### Bureau Veritas

Auditor Interno, Information Security Management Systems

```text
Completed training as an Internal Auditor in Information Security Management Systems.
```

## Tech stack

- Postman
- Splunk
- Windows Server
- SQL
- SoapUI
- Huawei Cloud

To contact William, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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