# Vân Nguyễn

Vân Nguyễn is a remote worker on Himalayas, Business Operations Manager at Enosta, based in Vietnam.

Source: https://himalayas.app/@vnnguyn4

```text
Business Operations Manager at Enosta who built the operating system for a 150-member group and led its first ISO 27001 certification.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Vietnam |
| Authorized to work in | Vietnam |
| Job categories | Business Operations Manager, Business Development Manager, Sales Operations Specialist, Retail Analysis Specialist |
| Skills | Business Operations, Business Process Improvement, Strategy, Budgeting, P&L management, Financial Projections, OKRs, Revenue Operations, Sales Operations, Retail Sales, CRM, ERP, Data Analysis, Sales Forecasting, Go To Market Strategy |
| LinkedIn | https://linkedin.com/in/nguyenthihaivan |

## About

```text
At Enosta, I built the operating backbone for a 150-member technology and workspace group, spanning budgeting, performance management, revenue operations, governance and compliance. I created a C-level dashboard that cut reporting time by 95%.

I led Enosta’s first ISO/IEC 27001:2022 certification as Project Manager, achieving certification in 2025, and maintain the ISMS through annual surveillance audits. I also built the company’s policy and process framework and its wiki for policies, procedures and general information.

Before that, I built the sales and customer success function for Smartos from scratch and led its go-to-market build-out. At Vingroup, I standardized sales operations and helped shape a sales toolset; at Huawei, I supported retail analysis and operations in Vietnam.
```

## Experience

### Business Operations Manager (current)

Enosta. Oct 2023 - Present

```text
Own the operating backbone of a 150-member technology and workspace group, including budgeting, performance management, revenue operations, process governance, and compliance. Led the ISO/IEC 27001:2022 certification program and built company-wide management dashboards.
```

Skills: Budgeting, P&L-management, OKRs, CRM, Data-Analysis, Process-Improvement, ISO-27001, Compliance, Lark, AI-Tools

### Business Development Manager

Enosta. Dec 2021 - Sep 2023

```text
Led go-to-market build-out for Smartos, an IT product company in the Enosta Group ecosystem, including sales and customer success function design, team recruitment, and anchor client management.
```

Skills: Go-To-Market-Strategy, Sales-Operations, Customer-Success, Team-Building, Market-Analysis, Financial-Projections, SaaS

### Sales Operations Specialist

Vingroup JSC. Jul 2019 - Jul 2021

```text
Ran sales operations for a nationwide network of distributors, retailers, Field Force, and Promoters, including incentive policy design, process standardization, and sales tool development.
```

Skills: Sales-Operations, Incentive-Policy, Process-Design, Data-Analysis, CRM, DMS, Budgeting

### Central Sale Manager Assistant

Vingroup JSC. Nov 2018 - Jun 2019

```text
Managed customer relationships and sales team operations for the Central region, including contract handling, order processing, and KPI tracking.
```

Skills: Customer-Relationship-Management, Sales-Management, KPI-Tracking, Team-Management

### Retail Analyzing Specialist

[Huawei Consumer Business Group](https://himalayas.app/companies/huawei-ireland). Jul 2017 - Nov 2018

```text
Supported Huawei's retail business in Vietnam with data analysis, retail investment planning, Field Force management, and joint-marketing operations.
```

Skills: Data-Analysis, Retail-Planning, Field-Force-Management, IRetail, Co-Marketing

### Sales Specialist

[Huawei Consumer Business Group](https://himalayas.app/companies/huawei-ireland). Aug 2017 - Sep 2017

```text
Handled joint-marketing contract processes and verification, coordinating internally and externally to ensure smooth execution from contract to payment.
```

Skills: Contract-Management, Co-Marketing, Coordination

### General Manager

My Nhat Quang Ltd. Jan 2013 - Aug 2015

```text
Managed staff, inventory, payments, and financial documentation, and set up the business from the beginning, improving operations from a start-up-like project to a stable process.
```

Skills: Business-Management, Staff-Management, Inventory-Management, Financial-Documentation, Operations

## Education

### University of East Anglia

Master's Degree, Finance and Economics. 2015 - 2016. Grade: Distinction

```text
Master's Degree in Finance and Economics with Distinction Level, awarded a 30% scholarship.
```

### The University of Economics, University of Danang

Bachelor's Degree, Finance and Banking. 2010 - 2014. Grade: High Distinction

```text
Bachelor's Degree in Finance and Banking with High Distinction Level, top graduate of the university in 2014.
```

### AWS

AWS Partner: Sales Accreditation (Business), Sales

```text
AWS Partner: Sales Accreditation (Business) certification.
```

### MindX

Data Analyst - Foundation, Data Analysis

```text
Data Analyst - Foundation certification from MindX.
```

### Google

Project Management Certificate, Project Management

```text
Project Management Certificate from Google.
```

### Anthropic

AI Training Certificate, Artificial Intelligence

```text
AI Training Certificate from Anthropic.
```

### Asia-Europe Vocational Center

Restaurant and Hotel Management Certificate, Restaurant and Hotel Management

```text
Restaurant and Hotel Management Certificate from Asia-Europe Vocational Center.
```

### CCBF

Vietnamese Labor Law and Social Insurance Law Certificate, Law

```text
Vietnamese Labor Law and Social Insurance Law Certificate from CCBF.
```

### Edupro

Building Management Certificate, Building Management

```text
Building Management Certificate from Edupro.
```

### Tuyet Phi Center

General Accounting and Tax Declaration, Accounting

```text
General Accounting and Tax Declaration certificate from Tuyet Phi Center.
```

## Tech stack

- Lark
- AWS
- Microsoft Office

To contact Vân, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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