# Vivian Skipper

Vivian Skipper is a remote worker on Himalayas, Client Trainer II at VITU, based in United States.

Source: https://himalayas.app/@vivianskipper

```text
Client Trainer II at VITU, delivering Pennsylvania RTS training through webinars, online sessions, and instructional guides.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | Training Clients, Project Coordinator, Associate Product Manager, Associate Project Manager, Learning Coordinator, Implementation Specialist, HR Generalist, Business Services Specialist |
| Skills | Customer Retention, Contract Review, Customer Training, Training Delivery, Training Materials Development, Learning and Development, LMS, Wiki, Account Support, Process Improvement |
| LinkedIn | https://linkedin.com/in/vivian-skipper |

## About

```text
At VITU, I plan and deliver training on the Pennsylvania RTS product through webinars, one-on-one online sessions, and recorded instructional guides. I explain technical information in simple, non-technical terms so clients can understand it.

I create and evaluate training materials, classes, handouts, and online resources, then follow up to assess effectiveness and provide additional consultation when needed. For accounts needing extra support, I develop action plans and advise on process improvements while ensuring compliance with state DMV regulations.

Previously at VITU, I assisted with eLearning courses and training content as an Instructional Designer I. As a Senior Business Services Specialist, I managed user access, permissions, and reporting in the Learning Management System and Wiki, created internal learning opportunities, and mentored Business Services Specialists II.
```

## Experience

### Client Trainer II (current)

VITU. Dec 2025 - Present

```text
Plans, coordinates, schedules, and conducts training on the Pennsylvania RTS product via webinars, one-on-one online sessions, and recorded instructional guides. Creates, evaluates, and distributes training materials and provides follow-up support to clients.
```

Skills: Training, Webinars, Instructional-Design, client-support, Compliance, Driver-License-Regulations

### Instructional Designer I

VITU. Aug 2025 - Dec 2025

```text
Assisted in the development of eLearning courses and training content under the guidance of senior instructional designers. Stayed abreast of RMP states' vehicle title and registration procedures and interfaced with internal and external clients.
```

Skills: E-Learning, Instructional-Design, Content-Development, Training, Client-Communication

### Sr Business Services Specialist

VITU. Jan 2025 - Aug 2025

```text
Collaborated with cross-functional teams to fulfill contractual requirements and managed user access and reporting within the Learning Management System. Created and facilitated internal learning and development opportunities and mentored Business Services Specialists II.
```

Skills: Cross-Functional-Collaboration, LMS, User-Access-Management, Reporting, Mentorship, Training

### Sr Business Services Specialist

[Cox Automotive](https://himalayas.app/companies/cox). Aug 2024 - Jan 2025

```text
Provided business services support, collaborating with cross-functional teams to fulfill contractual requirements and maintain existing ones.
```

Skills: Business-Services, Cross-Functional-Collaboration, Contract-Management

### Business Services Specialist

[Cox Automotive](https://himalayas.app/companies/cox). Apr 2022 - Aug 2024

```text
Provided business services support, collaborating with cross-functional teams to fulfill contractual requirements and maintain existing ones.
```

Skills: Business-Services, Cross-Functional-Collaboration, Contract-Management

### Tech Support Representative

[Cox Automotive](https://himalayas.app/companies/cox). Sep 2020 - Apr 2022

```text
Provided technical support to customers, resolving issues and ensuring satisfaction.
```

Skills: Technical-Support, Customer-Service, Problem-Solving

## Education

### Luma Institute

Certified Practitioner, Human-Centered Design

```text
Certified Practitioner of Human-Centered Design, issued February 2025.
```

### Community College of Rhode Island

Associate of Science, Business Administration

```text
Earned an Associate of Science in Business Administration.
```

## Tech stack

- Salesforce
- Google Docs
- Google Drive
- Slack
- Microsoft Teams
- HubSpot
- Google Sheets
- Microsoft Excel
- Zoom
- GoToWebinar
- Microsoft Word
- Microsoft Outlook

To contact Vivian, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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