# Vivekpoojitha User

Vivekpoojitha User is a remote worker on Himalayas, KYC Investigator at Amazon Development Center PVT LTD, based in India.

Source: https://himalayas.app/@vivekpoojithauser

```text
KYC Investigator at Amazon Development Center PVT LTD, reviewing seller activity for AML risks and suspicious account patterns.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 702k+ INR |
| Job categories | KYC Analyst, HR Associate, Hr Assistant, Accounts Receivable (AR) Caller |
| Skills | KYC, AML, Fraud Investigation, Risk Assessment, Employee Transactions, Human Resources, Accounts Receivable, Revenue Cycle Management, Insurance Claims Follow Up, Denial Management, HIPAA compliance, ServiceNow, Workday |

## About

```text
At Amazon Development Center PVT LTD, I conducted KYC and AML investigations for third-party sellers across marketplaces including the US, UK, Germany, and India. I reviewed suspicious account activity and emerging fraud patterns to help minimize financial and brand risk.

As an HR Associate at GSK Pharmaceutical Company, I processed employee lifecycle changes, including onboarding, data updates, and offboarding, using internal HR systems and ticketing tools. I also resolved employee and manager inquiries through service portals such as Service Now and Workday.

Earlier, I supported employees as an HR Assistant at Amazon Development Center India PVT LTD and followed up on US healthcare insurance claims in AR Caller roles. That work included researching denied claims, contacting insurance providers, and documenting account updates while maintaining HIPAA compliance.
```

## Experience

### KYC Investigator

[Amazon Development Center PVT LTD](https://himalayas.app/companies/amazon). Sep 2024 - Jul 2026

```text
Conducted KYC and AML reviews for third-party sellers across global marketplaces, analyzing suspicious account activity and meeting daily targets of 70-80 cases.
```

Skills: KYC, AML, Risk-Assessment, Fraud-Detection, Case-Management

### HR Associate

[GSK Pharmaceutical Company](https://himalayas.app/companies/gsk). Jun 2023 - Jun 2024

```text
Processed employee lifecycle transactions including onboarding and offboarding, and resolved employee inquiries via helpdesk tickets and service portals.
```

Skills: HR-Operations, Onboarding, Offboarding, ServiceNow, Workday, Ticketing-Systems

### HR Assistant

[Amazon Development Center India PVT LTD](https://himalayas.app/companies/amazon). Jun 2022 - Jun 2023

```text
Served as primary contact for North American Amazon employees, resolving HR queries via phone, email, and ticketing tools, handling 100 queries per day.
```

Skills: HR-Support, Query-Resolution, Ticketing-Tools, Customer-Service

### Senior AR Caller

Apria Health Care-HCL Technologies BPO Services Limited. Mar 2018 - Nov 2018

```text
Followed up on outstanding insurance claims in the US healthcare revenue cycle management sector, resolving denials and tracking account status.
```

Skills: Accounts-Receivable, Denial-Management, Insurance-Claims, Revenue-Cycle-Management

### AR Caller

Apria Health Care-Hinduja Global Solutions. May 2017 - May 2017

```text
Contacted US insurance providers to check claim status, analyzed and resolved denied claims, and maintained HIPAA compliance.
```

Skills: Accounts-Receivable, Claims-Follow-Up, Denial-Management, HIPAA-compliance

## Education

### Osmania University

Bachelor of Arts, Sociology. 2012 - 2015. Grade: 65%

```text
Bachelor of Arts in Sociology from Osmania University, Hyderabad, with 65% marks.
```

## Tech stack

- Workday
- ServiceNow

To contact Vivekpoojitha, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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