Vismaya KT - Engineer – Enterprise Product Analysis and Maintenance - CitiusTech Healthcare Technologies | Himalayas
Vismaya KTVK
Open to opportunities

Vismaya KT

@vismayakt

Engineer with 5+ years in enterprise product analysis and support.

India
Message

What I'm looking for

I am looking for entry level roles or internships that can help me transition into product management.

I am an engineer with over 5 years of experience in enterprise product analysis, client support, and implementation. My journey has been marked by a strong commitment to collaborating with cross-functional teams to resolve issues, improve performance, and align product usage with business goals. Currently, I am pursuing a Product Management Fellowship from NextLeap, which is guiding my transition into entry-level Product Owner or Product Manager roles.

Throughout my career, I have been recognized for my problem-solving skills and proactive, user-centric mindset. At CitiusTech Healthcare Technologies, I have played a crucial role in analyzing system logs, resolving critical incidents, and supporting UAT testing to ensure successful product implementation. My experience as a technical liaison has allowed me to document feedback effectively and enhance system stability, particularly in cloud-based SaaS applications within the healthcare domain.

My previous role at Hexaware Technologies further solidified my expertise in managing IT incidents and supporting product rollout testing. I am dedicated to maintaining strong communication across teams to ensure SLA compliance and drive system performance improvements. I am eager to leverage my skills and experiences in a product management capacity, where I can contribute to innovative solutions that meet user needs.

Experience

Work history, roles, and key accomplishments

CT
Current

Engineer – Enterprise Product Analysis and Maintenance

CitiusTech Healthcare Technologies

Nov 2022 - Present (2 years 8 months)

Collaborated with cross-functional teams to resolve product performance and access issues across enterprise environments. Analyzed system logs, resolved critical incidents (Severity 1 & 2), and supported UAT testing to ensure successful product implementation.

HT

L1 - Support Engineer

Hexaware Technologies

Jan 2020 - Oct 2022 (2 years 9 months)

Managed the full lifecycle of IT incidents, including analysis, resolution, and RCA documentation. Supported product rollout testing and escalated key issues to product and QA teams.

Education

Degrees, certifications, and relevant coursework

NE

NextLeap

Fellowship, Product Management

Focused on Product Discovery, Agile Delivery, Stakeholder Collaboration, and Roadmapping. This fellowship is designed to transition into entry-level Product Owner or Product Manager roles.

UC

University of Calicut

Bachelor of Computer Applications, Computer Applications

Completed a Bachelor of Computer Applications degree.

Tech stack

Software and tools used professionally

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