# Vinny Chung

Vinny Chung is a remote worker on Himalayas, Technical Account Manager at PointClickCare, based in United States.

Source: https://himalayas.app/@vinnychung

```text
Technical Account Manager at PointClickCare who onboarded over 250 subscribing customers.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 80k+ USD |
| Job categories | Technical Account Manager |
| Skills | Healthcare IT, Technical Account Management, Enterprise Systems Implementation, Customer Success, Customer Relationship Management, Technical Onboarding, Product Demonstrations, Technical Support, Incident Escalation, System Integration, Interface Monitoring, Data Integrity, Custom Reporting, SQL, CRM Systems |

## What I'm looking for

```text
I’m seeking a position where I can leverage my technical expertise and client relationship management skills to support organizational growth.
```

## About

```text
At PointClickCare, I served as the primary technical liaison between the company’s largest state client and internal teams, supporting the deployment, integration, and support of healthcare IT solutions.

I spearheaded technical onboarding and product demonstrations for over 250 subscribing customers. I also worked with sales, product management, and development teams to connect customer feedback with product enhancements and roadmap priorities.

Earlier at Magview, I created custom reporting tools using SQL and traveled to customer sites for technical consulting and training. I’m an AWS Certified Cloud Practitioner with experience in CRM systems, MSSQL/MySQL, and project management.
```

## Experience

### Technical Account Manager

[PointClickCare](https://himalayas.app/companies/pointclickcare). May 2021 - Oct 2025

```text
Served as primary technical liaison for a major state client, ensuring successful deployment and support of healthcare IT solutions. Led onboarding and product demos for over 250 customers and coordinated issue resolution.
```

Skills: CRM, AWS, MSSQL, MySQL, Training, Onboarding, Cross-Functional-Collaboration, Project-Management, Customer-Success, Technical-Support

### Application Engineer

[PointClickCare](https://himalayas.app/companies/pointclickcare). Feb 2018 - May 2021

```text
Provided front-line support to customers, resolving technical issues and developing support processes to improve efficiency and satisfaction. Monitored system interfaces, data integrity, and performance metrics.
```

Skills: Technical-Support, Process-Improvement, System-Monitoring, Data-Integrity, Performance-Metrics, MSSQL, MySQL

### Application Analyst II

Magview. Mar 2016 - Jan 2018

```text
Served as Tier 2 lead, resolving complex issues and improving team workflow. Provided on-site technical consulting and training, and created custom SQL reporting tools based on customer needs.
```

Skills: SQL, Technical-Consulting, Training, Reporting, Tier-2-Support, Workflow-Improvement

### Application Analyst

Magview. Feb 2015 - Mar 2016

```text
Led relationships with major healthcare systems and facilities for implementation projects and support issues. Awarded MagView Rookie of The Year 2015.
```

Skills: Customer-Relationship-Management, Implementation, Support, Healthcare-IT

## Tech stack

- MySQL
- SQL

To contact Vinny, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Devin Armstrong](https://himalayas.app/@devinarmstrong): Technical Onboarding Manager, Delinea
- [Brooke Peterson](https://himalayas.app/@brookepeterson): Sr. Software Systems Engineer, Medtronic
- [Michael Briggs](https://himalayas.app/@mdavidbriggs): Enterprise Technical Account Manager, Avalara
- [Terrisha Madison-Smith](https://himalayas.app/@terrishamadison-smit): Technical Account Manager, Department of Homeland Security, CISA
- [Jason Kennedy](https://himalayas.app/@kennjason): Operations Manager, LT’s Inc.
- [Kirsten Spencer](https://himalayas.app/@kirstenspencer): Technical Account Manager, Yardi Systems, Inc
- [Isabella More](https://himalayas.app/@isabellamore): Technical Account Manager, Modivcare
- [Jake Bell](https://himalayas.app/@jakebell): Technical Account Manager, Yardi
- [Troy Wille](https://himalayas.app/@troywille): Designated Support Engineer, Devo Technology Inc.
- [James Chamberlain](https://himalayas.app/@jameschamberlain): Customer Success Manager / Senior Technical Account Lead, J.P. Morgan Healthcare Payments (InstaMed)