# Vikas Thondungal

Vikas Thondungal is a remote worker on Himalayas, Cloud Infrastructure Engineer at UST Global – Google India Corp, based in India.

Source: https://himalayas.app/@vikasthondungal

```text
Cloud Infrastructure Engineer at UST Global – Google India Corp, troubleshooting and repairing server hardware across cloud infrastructure.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 82k+ INR |
| Job categories | Systems Engineer, Systems Administrator, Network Administrator, IT Support Engineer |
| Skills | Cloud Infrastructure, Hardware Maintenance, Network Administration, Troubleshooting, Active Directory, Google Workspace, Server Maintenance, Hardware Repair, Hardware Upgrades, Server Migration, Firmware Updates, Data Center Operations, LAN WAN, Firewall Administration, VPN |
| LinkedIn | https://linkedin.com/in/vikas-t-6a35b1153 |

## About

```text
At UST Global – Google India Corp, I troubleshoot and diagnose server hardware issues, perform repairs and replacements, and assist with upgrades, migrations, installations, and firmware updates. I also monitor server performance and help maintain data center best practices.

Previously, at Xentrix Studios, I managed Active Directory and G Suite support and provided network and system administration. Across my IT support roles, I maintained hardware, user accounts, backups, and network infrastructure in operational environments.
```

## Experience

### Cloud Infrastructure Engineer (current)

UST Global – Google India Corp. May 2024 - Present

```text
Troubleshoot and diagnose hardware issues across servers and related infrastructure. Perform hardware repairs and replacements, assist with server upgrades, and monitor server performance.
```

Skills: hardware-troubleshooting, Server-Maintenance, Data-Centre-Best-Practices, Documentation, Security-Policies, Protocols

### System & Network Administrator

Xentrix Studios. May 2022 - May 2024

```text
Managed Active Directory and G Suite support for all users. Provided network support, maintained data backup policies, and handled Gmail administration and group policy management.
```

Skills: Active-Directory, Google-Workspace, Network-Administration, Data-Backup, Gmail-Admin, Group-Policy, Troubleshooting, IT-Security

### IT Support Engineer

ASTREYA – Google India Corp. Dec 2021 - May 2022

```text
Managed asset and inventory for returning and exiting users. Provided maintenance and support for international users, handled ticketing through GUTS tool, and supported IT infrastructure.
```

Skills: Asset-Management, Inventory-Management, Ticketing-Systems, IT-Support, Troubleshooting, Documentation

### IT Support Engineer

THE IBNII SPA RESORT. Sep 2020 - Nov 2021

```text
Managed user accounts, permissions, email, and anti-virus solutions. Maintained ONT, Intercom, and fiber connectivity, and provided support for firewall, CCTV, and biometric devices.
```

Skills: User-Account-Management, Email-Administration, Antivirus, Network-Troubleshooting, Firewalls, CCTV, Biometrics

### IT Support Engineer

NdimensionZ Solutions Pvt. Ltd. – Medlife International Pvt.. Nov 2019 - Jul 2020

```text
Provided daily operational support and system administration for LAN/WAN. Troubleshot and maintained desktops, laptops, and network devices, and managed firewall, CCTV, and biometric devices.
```

Skills: LAN-WAN, System-Administration, Troubleshooting, Firewalls, CCTV, Biometrics, Data-Backup, Gmail-Admin

### IT Support Engineer

CMS IT Services Pvt Ltd – Indigo Airlines. Dec 2017 - Sep 2019

```text
Installed, supported, and managed airport infrastructure, systems, and network technologies. Worked in a 24x7 operational environment and attended tickets on BMC Ticketing Portal.
```

Skills: Infrastructure-Management, Network-Technologies, Ticketing-Systems, Hardware-Maintenance, Software-Maintenance, Reporting

## Education

### EKNMMPTC, Kalliasseri

Diploma, Computer Hardware and Maintenance. 2014 - 2017

```text
Completed a Diploma in Computer Hardware and Maintenance from 2014 to 2017.
```

### Chembilode HSS, Thalavil

Plus Two, General Studies. 2012 - 2014

```text
Completed Plus Two from 2012 to 2014.
```

### Chembilode HSS, Thalavil

SSLC, General Studies. 2011 - 2012

```text
Completed SSLC in 2012.
```

## Tech stack

- Intercom
- Linux
- macOS
- Windows
- Google Workspace
- Google Meet
- Azure

To contact Vikas, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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