# Vikash Gupta

Vikash Gupta is a remote worker on Himalayas, Senior Executive Content Operations at Shiksha.com, based in India.

Source: https://himalayas.app/@vikashgupta28

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Operations professional with 6+ years of experience in process management, quality, research, documentation, and client coordination.
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| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 200k+ INR |
| Job categories | Operations Associate, Operations Executive, Operations Specialist, Customer Care Executive, Content Designer, Research Analyst, Customer Service, Quality Analyst, Process Associate |
| Skills | Operations Management, Process Improvement, Quality Management, Content Management, Research And Analysis, Process documentation, Customer Support, Data Analysis |

## What I'm looking for

```text
I’m seeking a remote full-time opportunity in Operations, Content Operations, Process, Quality, Research, or related roles. I bring 6+ years of experience in operations, process improvement, quality management, documentation, research, and client coordination. I’m comfortable managing workflows, improving processes, supporting teams, and working independently in a remote environment.
```

## About

```text
I’m an Operations professional with 6+ years of experience across operations management, process improvement, quality management, research, documentation, and client coordination.

In my previous role at Shiksha (Info Edge), I worked on improving processes, implementing quality standards and SOPs, conducting research and data evaluation, coordinating with clients, and supporting team members through training and practical guidance.

I’m comfortable working independently, managing multiple priorities, documenting processes, solving operational issues, and adapting to changing business requirements. I’m particularly interested in remote opportunities in Operations, Content Operations, Process Coordination, Quality, Research, and related roles where I can contribute through strong execution, attention to detail, and clear communication.
```

## Experience

### Senior Executive Content Operations

Shiksha.com. Oct 2018 - Feb 2024

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• Implemented quality control measures and SOPs to improve consistency and reduce errors.
• Improved processes and optimized procedures to increase efficiency and support growth.
• Conducted research and evaluated data from sources to support initiatives.
• Coordinated with clients to understand requirements and address issues.
• Mentored team members and provided training to improve productivity.
```

## Education

### Banaras Hindu University

Master's, Corporate Communication Management. 2015 - 2017. Grade: 7.11

Activities and societies: 

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Completed a Master's degree in Corporate Communication Management from Banaras Hindu University.
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## Tech stack

- Google Analytics

To contact Vikash, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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