# Victoria Aldana

Victoria Aldana is a remote worker on Himalayas, Special Experiences Assistant at The Wilder Institute's Calgary Zoo, based in Canada.

Source: https://himalayas.app/@victoriaaldana1

```text
Marketing Coordinator at Gordon Food Service who rolled out a national task management system and raised customer retention to 90%.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Canada |
| Authorized to work in | Canada |
| Salary expectations | 60k+ CAD |
| Job categories | Marketing Coordinator, Marketing Specialist, Communications Specialist, Event Coordinator, Project Coordinator |
| Skills | Marketing Coordination, Event Planning, Project Management, Vendor Management, Customer Retention, Social Media Marketing, Content Creation, Multimedia Marketing, Corporate Branding, Communications Planning, Document Management, Banquet Event Orders, Canva, Google Workspace, Google Docs |

## About

```text
At Gordon Food Service, I planned national customer-facing events with the Canadian marketing team, including golf tournaments, food shows, and Taste of Stampede. I increased customer retention to 90% by leading local appreciation events and created a task management system in Monday.com that was rolled out nationally.

At Fallentimber Meadery, I increased social media engagement by 70% and customer reach by 30% through on-brand content and multimedia marketing plans. More recently, as a Special Experiences Assistant at The Wilder Institute’s Calgary Zoo, I supported event planning and on-site operations, and received a volunteer’s “paw on the back” for my work at Easter.
```

## Experience

### Special Experiences Assistant

The Wilder Institute's Calgary Zoo. Feb 2026 - Sep 2026

```text
Provided administrative and logistical support for special events, including research, coordination, and execution. Prepared banquet event orders and supported on-site operations, guest hosting, and teardown.
```

Skills: Event-Planning, Banquet-Event-Orders, Vendor-Management, Cross-Functional-Communication, Guest-Relations, Meeting-Coordination, Database-Management

### Supervisor

Niko's Bistro. Jan 2017 - Jan 2025

```text
Provided excellent customer service, developed customer loyalty, and resolved conflicts daily. Managed multiple roles and tasks simultaneously to ensure timely service and exceptional guest experiences.
```

Skills: Customer-Service, Conflict-Resolution, Time-Management, Multitasking, Guest-Relations

### Marketing Coordinator

Gordon Food Service. May 2022 - Mar 2024

```text
Planned and organized national customer-facing events with over 1,000 attendees, increasing customer retention to 90%. Led training, created templates, and implemented a task management system using Monday.com.
```

Skills: Event-Planning, Vendor-Management, Project-Management, Training, Canva, Monday.Com, Document-Management, Internal-Communications

### Marketing and Communication Specialist

Fallentimber Meadery. Jun 2021 - Feb 2022

```text
Increased engagement by 70% through on-brand social media posts and improved customer reach by 30% with multimedia marketing plans. Strengthened digital media library and organized photoshoots.
```

Skills: Social-Media-Marketing, Content-Creation, Graphic-Design, Multimedia-Marketing, Photography, Internal-Communications

### Communications Specialist – Internship

Silversprings Community Association. May 2020 - Aug 2020

```text
Created COVID-19 statement and reopening plan, supported communications plan for board member onboarding, oversaw website development, and coordinated meetings.
```

Skills: Communications-Planning, Web-Development, Meeting-Coordination, Copywriting, Crisis-Communications

## Education

### Mount Royal University

Bachelor of Communications, Public Relations

```text
Pursuing a Bachelor of Communications with a major in Public Relations.
```

## Tech stack

- Google Docs
- Microsoft SharePoint
- Mailchimp
- Gmail
- Microsoft Teams
- Google Workspace
- Asana
- Google Sheets
- Microsoft Excel
- monday.com
- Google Meet
- Canva
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Google Slides
- Microsoft Office

To contact Victoria, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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