# Victoria Aldana

Victoria Aldana is a remote worker on Himalayas, Server at Niko's Bistro, based in Canada.

Source: https://himalayas.app/@victoriaaldana

```text
I create on-brand events and communications that strengthen customer engagement.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Canada |
| Authorized to work in | Canada |
| Salary expectations | 58k+ CAD |
| Job categories | Marketing Coordinator, Event Coordinator, Communications Specialist, Marketing Specialist |
| Skills | Event Planning, Project Management, Vendor Management, Cross Functional Communication, Corporate Branding, Organization, Attention To Detail, Time Management, Communication Skills, Client Relations, Crisis Management, Banquet Event Orders, Social Media Marketing, Multimedia Marketing, Document Management, Canva, Google Workspace, Google Docs, Google Sheets, Gmail, Google Meet, Google Slides, Microsoft Office, Microsoft Word, PowerPoint, Excel, Microsoft Teams, Outlook, OneNote, SharePoint, Monday.Com, Mailchimp, Asana, Caterease, Tessitura |

## What I'm looking for

```text
I'm looking to create memorable, on-brand events and communications, using my strengths in project coordination, vendor management, storytelling, and cross-functional collaboration.
```

## About

```text
I've planned customer-facing events for Gordon Food Service, including golf tournaments, food shows, and Taste of Stampede attended by more than 1,000 people.

I increased customer retention to 90% through local appreciation events, overseeing vendors, rentals, and timelines. I also introduced a Monday.com task-management system that improved project visibility and cross-departmental communication nationally.

At Fallentimber Meadery, I increased social media engagement by 70% and customer reach by 30% through on-brand content and multimedia marketing plans. I strengthened its digital media library and organized photo shoots to support social engagement.

I'm now supporting special experiences at The Wilder Institute’s Calgary Zoo, coordinating event materials, BEOs, vendors, guest hosting, and on-site operations. I bring communications, branding, and event-planning experience to memorable guest and customer experiences.
```

## Experience

### Server

Niko's Bistro. Jan 2017 - Jan 2025

```text
Provided excellent customer service, developing relationships with new and returning customers and resolving conflicts daily. Managed multiple roles and tasks simultaneously while ensuring timely service and exceptional guest experiences.
```

Skills: Customer-Service, Conflict-Resolution, Multitasking, Time-Management, Guest-Relations

### Special Experiences Assistant

The Wilder Institute's Calgary Zoo. Feb 2024 - Sep 2024

```text
Provided administrative and logistical support for special experiences, including research, coordination, and execution of zoo events. Prepared banquet event orders and supported on-site event operations, setup, guest hosting, and teardown.
```

Skills: Event-Planning, Banquet-Event-Orders, Vendor-Management, Cross-Functional-Communication, Guest-Relations, Project-Management, Organization, Time-Management, Communication-Skills, Client-Relations, Crisis-Management

### Marketing Coordinator

[Gordon Food Service](https://himalayas.app/companies/gordon-food-service). May 2022 - Mar 2024

```text
Planned and organized national customer-facing events with over 1,000 attendees, increasing customer retention to 90% through local appreciation events. Led training of coordinators and created over twenty on-brand templates on Canva.
```

Skills: Event-Planning, Vendor-Management, Project-Management, Training, Canva, Monday.Com, Task-Management, inter-departmental-communication, Document-Management

### Marketing and Communication Specialist

Fallentimber Meadery. Jun 2021 - Feb 2022

```text
Increased engagement by 70% through curating on-brand social media posts and improved customer reach by 30% with multimedia marketing plans. Strengthened digital media library and organized photoshoots.
```

Skills: Social-Media-Marketing, Content-Creation, Multimedia-Marketing, Photography, Communication-Skills, Collaboration

### Communications Specialist – Internship

Silversprings Community Association. May 2020 - Aug 2020

```text
Worked with board members to create COVID-19 statements and reopening plans, supported the Communications Director with a communications plan, and oversaw the development of a new website.
```

Skills: Communications-Planning, Web-Development, Copywriting, Meeting-Coordination, Interpersonal-Communication

## Education

### Mount Royal University

Bachelor of Communications, Public Relations

```text
Pursuing a Bachelor of Communications with a major in Public Relations.
```

## Tech stack

- Google Docs
- Microsoft SharePoint
- Mailchimp
- Gmail
- Microsoft Teams
- Google Workspace
- Asana
- Google Sheets
- Microsoft Excel
- OneNote
- monday.com
- Google Meet
- Canva
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Victoria, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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