# Veonique Wall

Veonique Wall is a remote worker on Himalayas, Debt Collection Specialist at International Workplace Group (IWG PLC), based in South Africa.

Source: https://himalayas.app/@veoniquewall

```text
I deliver accurate remote administration, compliance support, data management, and high-volume client communications.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | South Africa |
| Authorized to work in | South Africa |
| Job categories | Virtual Assistant, Administrative Assistant, Customer Support Specialist, Conveyancing Assistant, Compliance Administrator, Data Administrator, Accounts Receivable Specialist, Debt Collection Specialist, Virtual Personal Assistant, Virtual Office Assistant, Virtual Administrative Assistant, Remote Virtual Assistant, Virtual Executive Assistant, Debt Recovery Collector |
| Skills | Virtual Assistant, Administrative Support, Inbox Management, Email Support, Chat, Data Capture, File Organization, FICA, Regulatory Compliance, Accounts Receivable, Customer Payment Allocation, Account Reconciliation, SQL, Excalibur CMS, Regus, Microsoft Office, Credit Control, Database Management, Data Migration, Client Communication, Conveyancing, Filings Preparation, Compiled, Clerk, Black, Administration, Regus Systems, Customer Service, Stakeholder Communication |

## What I'm looking for

```text
I'm looking for a remote Virtual Assistant, email/chat support, administrative, compliance, or Conveyancing Paralegal role where I can provide accurate data management, confidential client support, and dependable digital administration.
```

## About

```text
I've managed global accounts receivable at International Workplace Group in a fully remote environment, resolving billing disputes, payment allocations, and client queries through email and chat.

I maintain accurate records across secure digital systems, trace and verify customer data through credit bureau and public registry searches, and compile weekly progress and risk reports for remote management.

At the South African Board for Sheriffs, I reviewed sensitive personal and financial records, maintained POPIA compliance, and supported statutory compliance under the Sheriffs Act 90 of 1986. I've also supported customer service, sales administration, credit control, data migration, reconciliations, and legal-file preparation across debt collection environments.

I'm a qualified Conveyancing Paralegal with hands-on experience in virtual assistance, confidential data processing, digital databases, stakeholder communication, and remote administrative support.
```

## Experience

### Debt Collection Specialist

[International Workplace Group (IWG PLC)](https://himalayas.app/companies/international-workplace-group-plc). Nov 2023 - Jun 2026

```text
Managed a global accounts receivable portfolio in a remote capacity, resolving client queries and payment allocations via email and chat. Compiled weekly progress and risk reports for remote management.
```

Skills: Accounts-Receivable, CMS, Digital-Communication, Data-Management, Reporting

### Compliance Administrator

South African Board for Sheriffs. Jul 2022 - Jan 2023

```text
Processed and audited sensitive personal data ensuring POPIA compliance and adherence to the Sheriffs Act. Maintained compliance databases and provided administrative support to the Risk & Compliance Department.
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Skills: Compliance, Data-Auditing, Database-Management, Administrative-Support

### Customer Service Advisor

[Teleperformance](https://himalayas.app/companies/teleperformance-com). Nov 2021 - Jul 2022

```text
Resolved customer car insurance queries and backend policy investigations via multi-channel digital systems. Executed sales administrative functions including order processing and database updates.
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Skills: Customer-Service, Sales-Administration, Order-Processing, Database-Management

### Data Administrator / Debtors Clerk

Nimble Group. Jun 2013 - Mar 2018

```text
Managed data migration and digital capturing of debtor profiles from SQL databases into Excalibur. Reconciled multi-portfolio accounts and prepared legal files for attorney handover.
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Skills: SQL, Data-Migration, Credit-Control, Technical-Documentation

### Debt Collector Agent

Nimble Collection Services. Nov 2011 - Jun 2013

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Managed a diverse retail and banking debt portfolio, handling high-volume queries on outstanding balances. Consistently met performance targets for file resolution and financial collection.
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Skills: Debt-Collection, Customer-Service, Portfolio-Management

## Education

### Black Conveyancers Association Training Academy

Conveyancing Paralegal Certificate, Conveyancing. 2023 - 2023

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Completed a Conveyancing Paralegal Certificate in 2023.
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### College of Cape Town

N4 Certificate, Business Management. 2007 - 2007

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Earned an N4 Business Management Certificate in 2007.
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### Muizenberg High School

Senior Certificate, General. 2006 - 2006

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Completed Grade 12 (Senior Certificate) in 2006.
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## Tech stack

- Compiled
- SQL
- Clerk
- Black

To contact Veonique, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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